Cash Application Supervisor
CurrentManage and assist with the overall payment application process. This includes research, check allocation, wires, credit card transactions and ACH payments.Utilize various ebiling sites and firm ebill vendors to research proper allocation of payments and write offs.Oversee and assist with daily deposit, including scanning into the bank and preparing daily cash report for management.Oversee and assist with write offs, reapplications and refunds and ensure tasks are completed timely.Oversee personnel and monitor attendance and performance issues. Ensure staff compliance with firm policies and procedures. Evaluate and participate in their annual performance reviews.Participate in the delegation of assignments and set priorities for the department, while ensuring timely and accurate completion of assignments.Participate in the recruiting and development of Cash Application staff.Develop, provide feedback and initiate new ideas for streamlining department processes. Create and implement training documents.