As an Administrative Supervisor at Sun-Cor Unlimited Inc, I lead a team of four administrative assistants who provide support to our daily operations.With over nine years of experience in customer service and 2 years in office administration, I have developed strong skills in customer relationship management (CRM), KPI dashboards, Google Sheets, and other tools that help me monitor and improve our customer satisfaction and retention rates. I also have a verified academic qualification in Asian Studies/Civilization from the University of Santo Tomas, which reflects my interest and knowledge in the culture and history of the region.