Phu Nguyen (Richard) Email & Phone Number

Ho Chi Minh City, Ho Chi Minh City, Vn

Oversaw international delivery operations, aligning cross-functional teams and optimizing processes to ensure excellence in software development services across diverse global markets.Responsibilities:- Directed synchronization of workflows and maintained clear communication across three continents.- Managed and customized service delivery frameworks for global key accounts, acting as a senior escalation point.- Developed and conducted cross-cultural training programs to enhance international teamwork.- Supported global business development initiatives and crafted business proposals sensitive to regional differences.

Defined and executed the sales strategy, fostering company growth during a challenging economic climate by innovating sales models and expanding service offerings.Responsibilities:- Collaborated with the board to define company-wide goals and strategies.- Oversaw the entire sales cycle, from lead generation to deal closure.- Led key customer engagements and strategic partnership negotiations.- Built, managed, and mentored a sales team to drive performance and professional growth.- Actively involved in presales activities to support team efforts in securing new business.

Vietnam

Empowered startup growth through strategic use of AWS services, fostering relationships with founders and technical decision-makers, and aligning AWS solutions with startup goals.Responsibilities:- Developed strategic account plans for startups, guiding their growth and innovation on AWS.- Maintained strong customer relationships, ensuring solutions were aligned with client needs.- Negotiated contracts and maximized profits through strategic use of AWS services.- Analyzed market trends to identify opportunities for AWS within the startup ecosystem.

Ho Chi Minh

Led delivery teams to execute multiple high-stakes projects, ensuring timely completion within scope and budget while maintaining client satisfaction and service quality.Responsibilities:- Managed multiple project teams for high-growing startups and unicorns, ensuring high-quality delivery of outsourcing services.- Implemented project management methodologies to increase delivery efficiency.- Served as a senior point of contact for clients, nurturing strong relationships and ensuring service excellence.- Supported presales initiatives by providing delivery expertise to the sales team.

Vietnam

Drove business planning and sales strategies to penetrate new markets and increase revenue streams within the digital signage industry.Responsibilities:- Conducted market research to inform strategic planning and identify business opportunities.- Managed the sales pipeline, developing strategies tailored to various market segments.- Established strategic partnerships to enhance service offerings and market reach.

Vietnam

Led ERP implementation projects, coordinating with cross-functional teams and stakeholders to deliver tailored ERP solutions that met the specific needs of clients.Responsibilities:- Managed project planning and execution, ensuring alignment with business objectives.- Acted as primary liaison for project-related communications with all stakeholders.- Analyzed business requirements to ensure ERP solutions were effective and efficient.

Vietnam

Guided the startup's technology strategy and product development, introducing innovative digital signage solutions to the market.Responsibilities:- Strategized business and technology development to ensure competitive market positioning.- Collaborated with sales and marketing to create compelling product offerings.- Managed budgeting and financial planning for technology and business departments.

Singapore

Promoted specialized SAP training services to businesses and partners, expanding the company's footprint in Vietnam.Responsibilities:- Developed and implemented business development strategies for SAP training services.- Supported partners in meeting customer demands through qualification assistance.

Singapore

Played a key role in developing and maintaining critical systems for public transportation and government agencies, ensuring operational reliability and efficiency.Responsibilities:- Developed core engines and management systems, addressing the needs of millions of users.- Contributed to long-lasting technology solutions that continue to serve major organizations.

Bachelor Of Engineering, Computer Engineering

Bachelor’S Degree, Computer Engineering

Joint Exchange Program

Bachelor Of Engineering, Computer Enginneering