Analytical, results-driven professional with experience and proven success in IT management, network administration, and process improvement, leveraging 13+ years of experience to drive results and customer-centric environments. Exceptional and rapid ‘big picture’ evaluation and analysis for developing plans for recovery or executions. Decisive leader igniting high-performance teams and contribute a tenacious, business-minded approach to drive and execute company objectives with extensive knowledge of operating systems, hardware, and software. Excel at creating solutions and leading efforts to increase efficiency, significantly simplify processes, and contribute to enhancing product/service performance and features. Thrive in a challenging, deadline-driven environment utilizing strong data analytic skills to measure key performance metrics, mitigate risk, and create value.