Nicole Westerfield Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

Kent, Wa

Kent, Wa

Pacific, Wa

Coordination of office staff to insure excellent service to all customer accountsProvide administrative assistance to Vice President, General Manager and all other departmentsComplete daily activity reports in excel for 50-100 loads per day including storage and handling detailsOrder office supplies and distribute petty cashTraining and backup of all office functions including data entry, billing, load scheduling, truck driver check in/out and answering inbound phone callsInventory management and monthly reconciliation to insure 100% accuracy, research and correct any discrepanciesManage and update Talkswitch phone systemProcess bi-monthly payroll hours for submission to corporate officeCalculate man hours and charge appropriate overtime to all accountsRespond to all e-mails and phone calls promptly and professionally

Scheduling, dispatching and managing of four mechanicsKeeping record of fleet maintenance for several companiesPrioritize service needed while managing maintenance budgetSourcing and ordering needed partsAll internal paperwork, including invoicing, quotes and service tickets

Fully licensed to sell insurance. Property, Casualty, Life and DisabilityDevelop and maintain new accountsUpfront underwriting to insure correct quoted premium Prompt follow up of all incoming leads and calling out to set appointmentsCustomize insurance programs to suit individual customers

Follow up on custom sales leads with brochures and samplesAssist with all daily functions. Quote/data entry, filing, job status’Enter all sales contacts into ACT databasePrepare clear concept layouts of import and domestic products to speed up iiiiiidesign time

Input and scheduling of door and millwork package shipmentsTracking and processing backorders and all inside paper flowLiaison between outside sales and warehouse personnel

Customer service with an emphasis on internal and external customersPreparing and purchasing of up to 100 contracts per monthCashiering and operating a multi-line switchboard