Manager Of Operations
CurrentHiring, training and implementation of strategic staff planning including tasting room and wine club managementImplements policies/procedures to strengthen and streamline operationsResponsible for directing daily operation of tasting room and customer service for all eventsDelegates, assigns, and prioritizes activities and events while monitoring operating standardsManagement of Sales Team providing product on a weekly basis Negotiates shipment and delivery schedules with… Show more Hiring, training and implementation of strategic staff planning including tasting room and wine club managementImplements policies/procedures to strengthen and streamline operationsResponsible for directing daily operation of tasting room and customer service for all eventsDelegates, assigns, and prioritizes activities and events while monitoring operating standardsManagement of Sales Team providing product on a weekly basis Negotiates shipment and delivery schedules with vendors to optimize efficiencyResponsible for wine club membership sales goals, strategies and customer supportBook private events, cater to wine club members and ensure a positive experience to enhance and grow overall Ledson salesManaged all events both on and off premisesStrong knowledge of local wine, craft beers, and ciders as well as their optimal food pairingsAccounts payable/receivableInventory ManagementConsistently reduces costs through optimization of logistics planningIdentifies and removes bottlenecks in storage and deliveriesManages budget and provides regular reports detailing current activities and inventory improvement plansMerchandiser for Marketplace. Oversee daily tasks in Marketplace are being completed daily. Provide wine education and sales techniques for winery employeesEducate and train staff in effective customer serviceHire, train, motivate and recognize excellence of all winery employeesRolling up my sleeves and assisting in the tasting room and Marketplace as needed Show less
