Nicholas Winch, Itil®, Pmp®, Cpsp® Email and Phone Number
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Specialized in Salesforce.com + Vlocity Omnistudio Technical Management, Application Management, Service Management, Change Management, Release Management, and Continual Service Improvement. Has a successful project history of projects in different verticals. Experienced Salesforce professional in managing/designing/leading/directing projects in: Software Development, Mobile Design, E-commerce, Industrial Manufacturing, Auto, Oil & Gas, Financial Services, Insurance, Electronics Retail, Pharmaceutical, Commercial real-estate, Non-profit, Broadcast Network Ad-Sales, Web Design, Medical-Device Integration, Healthcare, HIPAA Compliance, Encryption, and Center of Excellence planning.NASP® Certified Professional Sales Person (CPSP)PMI® Project Management Professional (PMP)Scrum Alliance® Certified Scrum Product Owner (CSPO)Certified SAFe® 4.6 AgilistCertified Lean Six Sigma® Yellow BeltVlocity Certified Omnistudio Platform ConsultantVlocity Certified Omnistudio Platform DeveloperCertified Salesforce.com Platform Developer ICertified Salesforce.com Integration Architecture DesignerCertified Salesforce.com AdministratorCertified Salesforce.com Advanced AdministratorCertified Salesforce.com Sales Cloud ConsultantCertified Salesforce.com Service Cloud ConsultantCertified Salesforce.com Marketing Cloud Email SpecialistCertified Salesforce.com Community Cloud ConsultantTrailhead Ranger, Financial Services Cloud Specialist SuperbadgeIMI® Identity and Access Manager (CIAM)ITIL® Foundation Certified in IT Service Management (ITSM)ITIL® Intermediate Certified in IT Operational Support and Analysis (OSA)ITIL® Intermediate Certified in IT Operational Planning, Protection, and Optimization (PPO)ITIL® Intermediate Certified in Release, Control, and Validation (RCV)ITIL® Intermediate Certified in Service Offerings and Agreements (SOA)Completion of TOGAF® 9.1 Certification TrainingCompletion of AWS Solution Architect TrainingCompletion of Mulesoft Anypoint Platform: Application Networks trainingKnowledgeable of Artificial Intelligence, Machine Learning, and Blockchain technologies.Certified Corda ExpertCertificate In Fundamentals of U.S. Intelligence Analysis from SMU
Realcloud Tex, Llc
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Owner, Portfolio Manager, Salesforce + Vlocity ArchitectRealcloud Tex, Llc Jan 2019 - Present● U65 and O65 Salesforce / Vlocity Omnistudio Architect with Health Insurance enterprise using Vlocity Insurance Services/Digital Interaction Platform and Salesforce for Broker / Shopping experience sites and Member management for Under 65 and Medicare Insurance. Health Cloud, Experience Cloud Sites, Vlocity Insurance Services, Sales / Service Cloud, Marketing Cloud, FileNet, Facets, MuleSoft AnyPoint Studio, Riva. ● Insurance company with innovative Vlocity Omnistudio integration into Enterprise Salesforce platform for enablement of rapid development on the Digital Interaction Platform.● Energy (Oil, Gas, and Renewables) industry with Upstream/Midstream Global Salesforce Enterprise projects.● Food & Beverage (Global Beverage & Snack) industry with multi-national Salesforce Field Service Lightning enablement project.● IT and Change Management Professional who is experienced in transforming enterprises across industries using technology, agile, scrum, people and process management.● Specialized in Salesforce.com Technical Management, Application Management, Service Management, Change Management, Release management, and Continual Service Improvement. -
Portfolio Manager - Delivery Strategy, Salesforce Architect + Pre-SalesCapgemini Mar 2018 - Jan 2019Paris, France, Fr●Salesforce Solution Architect for multiple projects in financial management, insurance, consumer product warranty, and roadside assistance.●Performed Pre-Sales Solution Design and Enterprise Salesforce Product Road Mapping●Implementing the Sales / Service Management Lifecycle for multiple projects, technologies●Value-Driven Delivery, Stakeholder Engagement, Team Performance, Adaptive Planning, Problem Detection and Resolution, and Continual Improvement -
Lead Consultant - Salesforce.Com + Vlocity ArchitectInfosys Jul 2016 - Mar 2018Bangalore, Karnataka, In●Salesforce and Vlocity Architect for large multi-national insurance company implementing Vlocity for QA Claims.●SFDC Solution Architect supporting a portfolio of projects within Accounts of different verticals including Manufacturing, Energy, and Insurance. Oversight and Design of architectures, team formation, roles and responsibilities, development life-cycle, and documentation framework.●Implementing the Sales / Service Management Lifecycle for multiple projects, technologies●Value-Driven Delivery, Stakeholder Engagement, Team Performance, Adaptive Planning, Problem Detection and Resolution, and Continual Improvement -
Manager - Salesforce.Com ArchitectCognizant Technology Solutions Apr 2015 - Jul 2016Teaneck, New Jersey, Us●Managing/leading projects and project teams through a project or application lifecycle. ●Fluent in Salesforce-application strategy, architecture design, integration-architecture, sprint planning, deployment planning and delivering value to clients.●Facilitation and Continual Improvement in Service Strategy, Design, Transition and Operations.●Commercial Real Estate, Pharmaceutical, Television Advertising Sales and Marketing, Healthcare, Beverage, Financial, more.●Pre-Sales, RFP, POC’s●Salesforce, Apex, Lightning, VisualForce, Mobile Salesforce1 and Site.com, SMS/Email Messaging, Integrations, Customer Communities -
Salesforce AdministratorKtek Resourcing Aug 2014 - Apr 2015Houston, Texas, Us●Managed and led project in Commercial Real Estate industry for a global Sales rollout.●Facilitation and Continual Improvement in Service Strategy, Design, Transition and Operations.●Partnered with executives/business leaders to gather requirements, create Business-requirement documents and others to present to client for approval. ●Part of Global CRM Project Salesforce.com rollout one of world’s largest commercial real-estate clients.●Work with team through release cycle and migration through multiple sandboxes (Developer, Developer Pro, Partial, and Full) of DEV, FTE, UAT and PROD.●Agile development processes with user story creation, deployment steps and test cases.●Organize and implement with business to develop Release Management and Change Management strategies for client in US, APAC and EMEA. ●Help organize strategies and implement strategies for User adoption, User Training, Data Governance, Support processes (Tier 1, 2 and 3), Sales Processes, Integration analysis, AppExchange analysis. -
Salesforce Administrator - Salesforce.Com Architect / ManagerNanthealth Jan 2014 - Aug 2014Winterville, Nc, Us●Create and develop solutions for NantHealth key initiatives in different departments●Collaborate with Executives/Key Stakeholders in business units to understand business-process requirements/issues●Plan, Design and Implement solutions for business units that increase collaboration, and efficiency. Help solve issues for present and future use.●Understand internal-platform goals and the path to achieving those goals, technically, the pros and the cons of different approaches. -
Salesforce Administrator - Salesforce.Com Architect / ManagerIsirona, Llc Sep 2012 - Jan 2014●Collaboration with executive team for the scoping and implementation of all Salesforce endeavors and integrations●Consistent and extensive knowledge of utilizing creative problem-solving abilities and a consistent consultancy mindset as well as proven intimate knowledge of researching problems and/or issues and developing and offering effective solutions for clients' initiatives related to Business Systems Integrations solutions and Cloud Application Transformation.
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Technical Consultant (Salesforce.Com)Riptide Cloud Jun 2012 - Sep 2012●Perform outbound sales calls to medium to large-size companies to set appointments for Riptide Cloud's Salesforce teams to perform discovery / win new business.●Utilized Salesforce for the management of outbound call campaigns across multiple industries and states. -
Trainee (Salesforce.Com)Sales Optimizer, Llc Dec 2011 - Jun 2012Maitland, Fl, Us●Tele-prospecting program●Salesforce consulting and implementation●User training classes●User coaching sessions -
Sales Manager - Website Design And Internet ServicesRt Design Group Feb 2011 - Sep 2011Naples, Florida, Us●Full-service web design, development and hosting company●Business development, Sales, and Cold-calling activities for clierts in all verticals and locations ●Performing discovery analysis and design sessions with potential clients regarding their Website Design/Development and create formal proposals that hold the sitemap and functionality of their site, many times contributing ideas of how to market their service or website. ●Providing services of SEO, Social Media Marketing, Pay-per-Click Marketing, and Video Production -
Student Retention CoordinatorGreat Basin College Aug 2010 - Jan 2011Elko, Nv, UsBefore relocating to Florida, I was employed with Great Basin College’s Student Retention Coordinator. I personally tracked new students, or at-risk students. Also, If students are having difficulties with their studies because of personal problems or learning disabilities, I attempt to motivate them personally and steer them toward GBC’s many resources, such as: counseling, tutoring, etc. Also, I personally helped increase GBC’s graduation rate this Spring by 10% through a phone campaign designed to enroll people who were close to graduation. -
Nursing AssistantIhs - Southern Bands Health Center Jun 2010 - Aug 2010I was hired under a temporary-federal contract as a Nursing Assistant. I performed triage on patients, enter their data into the federal system, and prepared them to see their doctor.
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Physical Therapy AideRegistered Physical Therapists 2009 - 2009At R.P.T, I worked under the director and physical therapist, Tiffany Wolf, and my supervisor Sherry Velasquez, implementing exercise programs and modality treatments.
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Physical Therapy AideSierra Pacific Orthopaedic And Spine Center 2008 - 2009SPOC is a surgical hospital in Fresno, CA. Working in the PT department at SPOC, we take care of all the post-op care of patients. I worked directly full-time under their CHT (Certified Hand Therapist), Jon Marshall, helping him with implementing exercise programs, modalities, wound care, and splint fabrication. It was a truly great experience.
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Physical Therapy AideTherapy Works 2007 - 2008Treating physical therapy patients with exercise plans such as weight training, stretching exercises, cardio exercise, ultrasound therapy, electrical-stimulation therapy, and setting up traction.
Nicholas Winch, Itil®, Pmp®, Cpsp® Skills
Nicholas Winch, Itil®, Pmp®, Cpsp® Education Details
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Global Outreach Virtual Edu.With Specialization In Global Management And Supply Chain Management -
Global Outreach Virtual Edu.Organizational Management -
Great Basin CollegeScience -
Fresno City CollegeGeneral -
Cuesta CollegeScience -
Institute Of Technology Clovis – FresnoWeb And Graphic Design
Frequently Asked Questions about Nicholas Winch, Itil®, Pmp®, Cpsp®
What company does Nicholas Winch, Itil®, Pmp®, Cpsp® work for?
Nicholas Winch, Itil®, Pmp®, Cpsp® works for Realcloud Tex, Llc
What is Nicholas Winch, Itil®, Pmp®, Cpsp®'s role at the current company?
Nicholas Winch, Itil®, Pmp®, Cpsp®'s current role is Owner, Portfolio Manager, Salesforce Architect + Vlocity Omnistudio Architect at RealCloud Tex, LLC.
What is Nicholas Winch, Itil®, Pmp®, Cpsp®'s email address?
Nicholas Winch, Itil®, Pmp®, Cpsp®'s email address is ni****@****ant.com
What is Nicholas Winch, Itil®, Pmp®, Cpsp®'s direct phone number?
Nicholas Winch, Itil®, Pmp®, Cpsp®'s direct phone number is (510) 944*****
What schools did Nicholas Winch, Itil®, Pmp®, Cpsp® attend?
Nicholas Winch, Itil®, Pmp®, Cpsp® attended Global Outreach Virtual Edu., Global Outreach Virtual Edu., Great Basin College, Fresno City College, Cuesta College, Institute Of Technology Clovis – Fresno.
What are some of Nicholas Winch, Itil®, Pmp®, Cpsp®'s interests?
Nicholas Winch, Itil®, Pmp®, Cpsp® has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Nicholas Winch, Itil®, Pmp®, Cpsp® known for?
Nicholas Winch, Itil®, Pmp®, Cpsp® has skills like Flexible, Team Building, Consulting, Europe, Release Management, Windows, Sales, Cold Calling, Authentication, Sales Operations, Cti, Agile Methodologies.
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