Import shop, where Scandinavian treasures come to life through captivating stories and personalized customer engagement. Each product carries a unique narrative, offering a deeper connection to its origins and the positive impact made by the company. From the craftsmanship behind its creation to the social good fueled by profits, every item invites you into a world of meaningful connections and purposeful design.

In my pivotal role at BJ's Wholesale Club, I proactively spearheaded transformative business process improvements with a forward-thinking mindset. A key initiative involved successfully implementing the seamless integration of Monday.com, significantly enhancing collaboration within the email marketing operations team. Additionally, I assumed leadership of the third-party offshore support team, overseeing vital aspects of the Adobe Marketing system. Through meticulous identification and… Show more In my pivotal role at BJ's Wholesale Club, I proactively spearheaded transformative business process improvements with a forward-thinking mindset. A key initiative involved successfully implementing the seamless integration of Monday.com, significantly enhancing collaboration within the email marketing operations team. Additionally, I assumed leadership of the third-party offshore support team, overseeing vital aspects of the Adobe Marketing system. Through meticulous identification and implementation of solutions, I fostered improved communication, elevated work quality, and strengthened collaboration between teams. These experiences underscore my unwavering dedication to optimizing processes and cultivating effective cross-team synergy.This role was contracted with Mondo Staffing, New York, NY Show less

I led consecutive successful Medicare Open Enrollment projects for Harvard Pilgrim Health Care, optimizing communication and enhancing customer engagement using Salesforce Marketing Cloud. Additionally, I directed the seamless deployment of Salesforce Marketing Cloud for Rob Roy, elevating their marketing strategies and contributing to overall campaign effectiveness. These experiences showcase my expertise in orchestrating impactful marketing solution projects, from navigating Medicare Open… Show more I led consecutive successful Medicare Open Enrollment projects for Harvard Pilgrim Health Care, optimizing communication and enhancing customer engagement using Salesforce Marketing Cloud. Additionally, I directed the seamless deployment of Salesforce Marketing Cloud for Rob Roy, elevating their marketing strategies and contributing to overall campaign effectiveness. These experiences showcase my expertise in orchestrating impactful marketing solution projects, from navigating Medicare Open Enrollment challenges to implementing Salesforce Marketing Cloud solutions tailored to the unique needs of diverse clients. Show less

While at Pixel Media in Portsmouth, NH, in an agile-project management role, I meticulously monitored deliverables and ensuring the timely completion of projects. Through the development and implementation of comprehensive project plans, I successfully tracked performance and maintained project timelines. My commitment to delivering exceptional service was evident in the creation of an innovative approach to Analytics training and service delivery, providing clients with innovative insights… Show more While at Pixel Media in Portsmouth, NH, in an agile-project management role, I meticulously monitored deliverables and ensuring the timely completion of projects. Through the development and implementation of comprehensive project plans, I successfully tracked performance and maintained project timelines. My commitment to delivering exceptional service was evident in the creation of an innovative approach to Analytics training and service delivery, providing clients with innovative insights. Furthermore, I took the lead on diverse projects, including spearheading ADA compliance initiatives. Throughout, I navigated and exceeded project parameters, showcasing a multifaceted skill set and dedication to achieving outstanding results. Show less

At Converse in Boston, I managed User Acceptance Testing (UAT) for all Transactional Emails. during my three-month project. I rigorously tested data accuracy from various sources to ensure seamless email communication. I also spearheaded the implementation of marketing triggers to enhance efficiency and provide an automated customer experience, showcasing my ability to manage complex projects in a dynamic corporate environment.Three-month contract role through Onward Search, Boston, MA.

During my tenure at List Engage, a Salesforce Marketing Cloud partner agency, I not only played a pivotal role in flawlessly executing Salesforce Marketing Cloud and Pardot software deployment projects within established parameters using Agile methodologies but also actively managed projects aimed at enhancing existing functionality for our customers. This multifaceted approach showcased my commitment to providing comprehensive solutions, ensuring the optimization of Salesforce Marketing Cloud… Show more During my tenure at List Engage, a Salesforce Marketing Cloud partner agency, I not only played a pivotal role in flawlessly executing Salesforce Marketing Cloud and Pardot software deployment projects within established parameters using Agile methodologies but also actively managed projects aimed at enhancing existing functionality for our customers. This multifaceted approach showcased my commitment to providing comprehensive solutions, ensuring the optimization of Salesforce Marketing Cloud capabilities. Moreover, recognizing the evolving needs of the organization, I created Agile/Scrum guidelines to support other Project Managers in making a seamless transition from Waterfall to Agile methodologies. These initiatives collectively underscore my ability to navigate complex projects, enhance existing functionalities, and contribute to the continuous improvement of project management methodologies. Show less

While at DKNY, my role required me to support the development and deployment of Farfetch eCommerce platform and Salesforce Sales Cloud. I actively participated in stand-ups during the Salesforce CRM rollout for DKNY, ensuring effective communication of requirements and promptly identifying and resolving any challenges. I participated in requirements gathering, UAT testing, and end-user training. After deployment, I spearheaded initiatives that significantly enhanced operational efficiency… Show more While at DKNY, my role required me to support the development and deployment of Farfetch eCommerce platform and Salesforce Sales Cloud. I actively participated in stand-ups during the Salesforce CRM rollout for DKNY, ensuring effective communication of requirements and promptly identifying and resolving any challenges. I participated in requirements gathering, UAT testing, and end-user training. After deployment, I spearheaded initiatives that significantly enhanced operational efficiency. Recognizing the need for improvement, I successfully reduced lost orders by 40% by identifying and implementing an enhanced allocation algorithm within the third-party order management system. This optimization not only streamlined order processing but also played a pivotal role in achieving our two-day order turn-around goal. These accomplishments underscore my dedication to implementing strategic solutions and contributing to the seamless integration of advanced systems in a dynamic retail environment. Show less