Nathaniel Morales Email & Phone Number

702 South Goldenrod Road, Orlando, Florida

-Maintained established merchandising standards, including window, sales floor and promotional displays. -Actively worked toward personal learning and development opportunities. -Worked with the management team to carry the proper division of responsibilities. -Communicated clear expectations and goals to each team member. -Verified that all customers received receipts for their purchases. -Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. -Handled all customer relations issues in a gracious manner and in accordance with company policies. -Trained 3 new sales associates each quarter.

911 South Goldenrod Road, Orlando, Florida

-Operated a cash register for cash, check and credit card transactions with 100% accuracy.-Alerted customers to upcoming sales events and promotions.-Identified potential shoplifters and alerted management.-Handled all customer relations issues in a gracious manner and in accordance with company policies.-Educated customers about the brand to incite excitement about the company’s mission and values.-Followed up with over 10 customers each week to verify that they were satisfied with -purchases.-Determined customer needs by asking relevant questions and listening actively to the responses

Diploma, Hospitality & Tourism, 10-12

Activities and Societies: Hospitality & Tourism, Introduction To Technology, Lodging Principles Experienced Sales Associate with strong.

9Th Grade

Activities and Societies: Theater, Performing Arts Showcased excellence in the performing arts while exceeding excellence in academics.