Nathan Willis Email & Phone Number

Edmonton, Canada Area

IT systems generalist with senior level experience in configuration management, deployment, automation, applications, and security. • Install, maintain, and provide expert troubleshooting of equipment including PC's, game consoles, Audio-Video equipment, and mobile devices.• Administering of Windows and Mac desktop environments including configuring, upgrading, packaging and deployment, troubleshooting and resolving other such issues.• Participation in technology projects both locally as well as global projects.• Liaising and participating with IT infrastructure engineers to maximize system performance and reliability, as well as resolution of issues.• Organizing and working to prepare and maintain technology for shows, conventions, demos, and events.• Working to fulfill studio needs through stakeholders to align work and priorities, as well as help improve technologies and operations.• Staying on top of the latest in bleeding-edge technology and hardware to better be able to support studio requirements surrounding a AAA game development environment.

Edmonton, Canada Area

Performing core member (a regular member present in all concerts throughout a season) with Pro Coro Canada, Alberta’s professional choir• Performed many works with many different conductors, at some of the best venues Edmonton has to offer (such as the Winspear Centre) in a professional capacity, including some minor solo/soli work• Performing in 6+ languages as the selected music dictates, occasional solo work• Through Pro Coro, participated in the Yale School of Music’s Norfolk Chamber Music/Choral Festival in Norfolk, CT (2009) presided over by Simon Carrington.• Touring across Canada and internationally on occasion• Still perform with them on occasion, no longer in my previous definition of a core performer capacity.

Edmonton, Ab

• Provides support for desktop/laptop hardware/software, operating systems, applications (MS Office, G Suite, Adobe Creative Suite, SharePoint, PeopleSoft, anti-malware, etc.), networks and peripherals (printers including multifunction devices and other non-standard hardware)• Supports user, file, and workstation management as a domain administrator (active directory), as well as on non-domain environments.• Workstation imaging, deployment, hardware upgrades, evergreening via DeployStudio/bootstrapped scripts (for new T2 macs, macOS), MDT and SCCM for Windows (as well as the backup and transfer of important user data)• Management of mobile devices via MDM (via VMWare’s Airwatch), troubleshooting and support for all current mobile devices in an enterprise wireless environment• Network configuration, IP address management, DNS hostname assignments, VPN access and management, and RDP/remote access configuration and support.• IT service discoveries in complex environments and implementing solutions/services as required that work with existing infrastructure. Overseeing best practices/documentation for ongoing support.• Implementation and end-user training related to encryption, access control and adherence to security policies.

Edmonton, Canada Area

Principal Audio Designer and Audio Implementer for Baldur’s Gate 2: Enhanced Edition• Handled scheduling and contract negotiations for Voice Over talent.• Assembled scripts, directed delivery of lines by talent and worked with recording studios to complete recording.Also, QA (including designing test plans), coordinating a testing team, community management, Audio Designer and additional content implementation for Baldur’s Gate: Enhanced Edition

• QA support for the title Dragon Age (on PC/Xbox360/PS3), focusing on general gameplay, other game design concerns and specializing in audio QA support and issue resolution.• Implemented various cinematic design sound effects (foley) for conversations between characters on Mass Effect 2 and other audio issue resolution/support.• QA and community support for Dragon Age: Origins patch patch 1.04• Primary QA contact/liason for the Audio department on Dragon Age 2, providing regular QA support with a specific audio bent as well as suggestions and feedback to the audio department• Audio implementation and testing on Dragon Age 2, using the internal toolset as well as WWise to tag objects, ensure systems were working correctly and diagnose other game-related audio issues

• Music project with 4 other gentlemen and one manager, performing vocally.• Workshopped various schools and community choirs to further their choral and voice talent, working with the educators to develop their programs.• Finalists in the David Foster star search, 2008 (Edmonton)• Performed at the Cantando Music Festival (2009/2010) as featured guests and Northern Harmony (2009)

• Specialized in providing Dell-On-Call support to business customers, including remotevirus removal, data recovery, and system cleanups.• Assisted customers with hardware troubleshooting as well as general knowledge with computer hardware, Windows OS and Microsoft Office operation/usage.• Certified by Dell to perform basic computer repair on Dell computers/workstations.

Diploma With Honours, Sound Design For Visual Media

• Received a solid foundation in every major aspect of post-production audio for both film as well as audio for games (sound editing.

Bachelor Of Music - Bmus, Music, Vocal Performance