Chigwalam Princess Nwonfu Email & Phone Number

oversee all learning initiatives and platforms of the organization while developing and implementing learning strategies to meet the needs of the organization and clients.designing of different formats of courses, workshops and other learning initiatives while actively measuring and monitoring the performance of any initiative created.Successfully oversaw over 11+ training project completions with over 190+ cumulative delegates.

Port Harcourt, Rivers, Nigeria

Led cross-functional teams in the requirement gathering, elicitation, planning and delivery of customised enterprise solutions to meet clients' business goals.Key achievements:– Successfully led the execution of two projects, from elicitation to delivery. Both projects were delivered within the timeline and 93% bug-free at launch– Collaborated with teams to deliver 3 projects within the stipulated project timeline

Port Harcourt, Rivers, Nigeria

Pivotal to the development and execution of strategic initiatives, aimed at implementing key changes in the company’s business development processes and sales programs.Key achievements:– Improved marketing exposure through effective web content management, leading to an increase in client engagements– Proactively mitigated business risks, by reviewing and revising the Internal business development processes

Port Harcourt, Rivers, Nigeria

Act as a single point of contact and liaison for customers. Prioritised and resolved issues on all the banks alternative channels.Key achievement:– Improved the onboarding experience for new customers on e-channels, leading to an increase in the branch office's profitability on alternate channel banking by 58%.

Port Harcourt, Rivers, Nigeria

Coordination of Human Resources training and provision of materials for talent development