Nicholas Wynne Email & Phone Number

Denver, Co, Us

Charlotte, North Carolina, Us

Served as program manager for the Global Labeling Transformation, consolidating 200+ logistics and manufacturing labeling applications to one standard solution to harden the company’s cybersecurity posture while also reducing technical debt and complexity across the organization. Managed a budget of >$5 million.Led a team of up to 8 project managers + 20 functional analysts while coordinating the activities of 50+ other resources to discover, develop, and implement SAP, Oracle, and MES integrations with Veraciti.Designed and rolled-out a PMO tool within Smartsheets that supported 20+ concurrent projects at any one time as well as providing critical scheduling, capacity, and other key information to leadership via Smartsheet dashboards as well as integration into Splunk.Interacted with and reported to senior VPs and Directors within the IT organization to brief on the status of project implementations, the schedule of implementations for the next 1-3 years, and to conduct toll-gate (aka passport) reviews for each phase of an implementation at a site.

Charlotte, North Carolina, Us

Completed a project to retire OpenText’s Content Suite product and migrate business users to Ipswitch’s MoveIT Secure File Transfer that hardened the company’s cybersecurity posture while also delivered $400K in savings annually.Supported the ongoing roll-out and continuous improvement of SAP Ariba for use as a pay to order platform for indirect supply chain procurement.

Charlotte, North Carolina, Us

Led an event and subsequent implementation of the Kaizen Newspaper for greatly reducing the number of overdue invoices that had failed because of process gaps in global Supplier Portal. Recognized and implemented opportunity to improve user training, usability enhancements, and improved error notification and automated resolution of IDOC failures between SNC and ECC. Ultimately achieved a reduction in millions of dollars of overdue payments annually and a substantial increase in customer satisfaction from suppliers.Facilitated the transition from waterfall to Scaled Agile Framework (SAFe) for web development of the global Supplier Portal. Served as a Scrum Master for other teams within organization as needed.Collaborated with Collins Supply Chain and Raytheon Technologies' customers to identify, prioritize, and manage strategic and continuous improvement initiatives to standardize and optimize business processes and systems.

Charlotte, North Carolina, Us

As a Service Delivery Leader, managed a team of 20+ personnel supporting the ongoing procure to pay processes within a global Supplier Portal utilizing SAP Supplier Networking Solution (SNC). Increased customer support satisfaction from <60% to >90%. Saved the organization $200k by increasing analyst productivity and improving or eliminating inefficient processes.As a Service Owner, managed the indirect procure-to-pay processes for Collins Aerospace's Supplier Portal. Supported day to day maintenance of production systems between SAP SNC, SAP ERP (ECC) and SAP SRM. Socialized with and influenced senior leaders within indirect procurement, finance, and accounts payable to ensure continuous improvement as well as swift major incident resolution when necessary.

Charlotte, North Carolina, Us

Led and completed a project to implement SAP's Success Factors learning management system as a module within a global Supplier Portal that achieved all major objectives on schedule and under-budget.Served as the Change and Learning lead for the implementation of a global Supplier Portal. Designed, implemented, and refined documentation, video recordings, and computer-based training to support the changeover from legacy systems. Facilitated in-person and remote webinars for thousands of supplier users as well as planners, buyers, and accounts payable personnel within the company.Conducted a process mapping event and subsequent implementation of Kaizen Newspaper to improve the response time and customer satisfaction of run-support for global Supplier Portal. Reduced the backlog of incidents from 1200+ with an average turnaround time of 7+ days to a stable backlog of +-200 incidents with an average TAT of +-3 days.Served as the product owner for web development of the global Supplier Portal. Managed the relationship with external consultants and developers and created compelling user stories that allowed for adequate prioritization of the backlog. Facilitated sprint planning along with the scrum master and delivered quality of life improvements to the tool along with reduction in technical debt.

Charlotte, North Carolina, Us

Conducted application sunset for legacy system (Directworks’ CoExprise) and ensuing migration OpenText’s Content Server with minimal disruption to operations.Managed pre-migration communication and training initiatives to ensure a smooth migration from legacy systems (Oracle’s JD Edwards and SAP RM/1) to SAP ERP and SNC.

Winston-Salem, Nc, Us

Managed a team of three during the refurbishment and upgrade of the Warfighter Information Network-Tactical (WIN-T), which delivered an extensive suite of integrated tactical network communication and network/cyber management capabilities.

Served as lead SysAdmin for local and international factory sites. Daily responsibilities included on-site and remote support, server and network administration.Proposed and implemented business wide upgrades to Windows 7, Server 2013, and Office 2013.

Arlington, Virginia, Us

Deployed in support of Operation Enduring Freedom supporting the command post node as an S6 Helpdesk Technician. Managed the 1-10th Cavalry Squadron S6 Helpdesk during re-deployment, training, and preparation to deploy, including rotations to JRTC at Fort Polk and NTC at Fort Irwin.Honorably discharged and transitioned to North Carolina Army National Guard.

Education record

Bachelor'S Of Science, Computer And Information Sciences

Education record