Nicholas Xavier Email & Phone Number

Trinidad And Tobago

- Act as a mentor to new team members in terms of communication, behavior, process &methodology and product knowledge.- Participate in all phases of implementation, from analyzing the customer's business requirementsto configuring the Enterprise Resource Planning (ERP) application.- Understand customer, user and system requirements to identify specific.

Trinidad And Tobago

- Understand client’s needs, advise clients on best practices, and recommend best options which suit their individual business model and that will provide optimized results.- Review and edit requirements, specifications, business processes and recommendations related to proposed solution.- Develop functional specifications and system design specifications.

Trinidad And Tobago

Modernizing the workplace environment by innovating and improving business processes and supporting ICT systems to meet changing business needs.

Utrecht Area, Netherlands

Thesis project awarded a 9/10 grade.Developed a framework for conducting a risk assessment of a SaaS provider's business continuity controls and related processes. The thesis paper and artefact can be downloaded at www.saascontinuityframework.com. It contains 125 assessment questions across the following domains: business continuity, disaster recovery.

Trinidad And Tobago

Project lead for the implementation and integration of the E-Automate ERP system into business operations at the company's different branches.- Data entry on all levels.- Configured the systems data structures and hierarchies with the intent to analyse the data to identify areas of strength and improvement on a highly granulated level. - Configured the.

Trinidad And Tobago

Contracted to identify business requirements and lead the implementation of a mobile sales application while creating the foundation for a Tableau Analyst position.- Identified user requirements from each of the different sales divisions for development of the sales app.- Handled the implementation of the sales app and integration into the existing.

Trinidad And Tobago

Tasked with developing and working with/ through the sales team to ensure the effective management of the accounts from a route structure developed by myself in order to achieve the required sales objectives, targets and customer service levels.- Developed monthly sales, targets and area quotas consistent with the planned sales and marketing objectives..

Trinidad And Tobago

Responsible for the implementation of a mobile sales software into the business environment and further development of the distribution network that it supports.- Developed the customer base and created new and innovative strategic visitation methods for the down trade sales team in each designated sales area.- Managed the finding and plotting of customer.

Tampa/St. Petersburg, Florida Area

- Worked under the Director of IT gaining insights and experience into the typical workdays as a Director of IT.- Troubleshooting of office intranet.- Self – taught Microsoft InfoPath and used to create forms to be accessed on company’s future SharePoint site.- Created Access database to be connected to InfoPath forms to access data through forms.- Learned.

Trinidad And Tobago

- Head programmer of low & medium level cash registers in a company of 70+ employees with an average of 8 cash registers programmed weekly.- Trained and advised other employees in cash register programming and customer service.- Programmed and set up Point of Sale systems in a variety of restaurants, bars, and retail stores.- Trained clients and provided.

Msc., Business Informatics, Gpa: 8.01 Thesis: 9.0

Bsc., Management Information Systems, General, 3.79 Gpa