Neil J. Email & Phone Number

Elkins, AR, US

Bentonville, Arkansas, United States

Job dutiesAdminister and Project Planning for the following platformsTeams, Zoom, Slack, OneDrive, & SharePoint

Bentonville, Arkansas, United States

• Job dutiesSystem Engineer Team LeadAdminister Teams Meetings, Voice & VideoPlan future capabilites, rollout new features, and train support to handle requestsProjectsRolling out Teams Meetings and Call globally.Rolling.
• Limiting who can intitiate a recording
• Limiting who can download a recording

Bentonville, Arkansas, United States

• Job dutiesSystem Engineer Team LeadAdminister Teams Meetings, Voice & VideoPlan future capabilites, rollout new features, and train support to handle requestsProjectsRolling out Teams Meetings and Call globally.Rolling.
• Limiting who can intitiate a recording
• Limiting who can download a recording

Bentonville, Arkansas, United States

Job dutiesAdminister Slack, Workplace by Meta, & Teams Chat and AppsPlan future capabilites, rollout new features, and train support to handle requestsProjectsGuest Access in the Microsoft realmThis project changed the way we shared content through SharePoint and OneDrive. Elintating the public sharing, and narrowing down to specific approved domains..

Camp Robinson, AR

• Diagnose outages utilizing knowledge of computer networking and determine the point of failure in software applications, hardware devices, and the relationship between the systems.
• Manage network shares on Microsoft Windows Servers by establishing and auditing file and network share permissions
• Setup new network printers and multifunction devices by attaching them to network routers and switches, assigning network addresses, and installing print drivers on Microsoft Windows 2008 R2 Servers
• Install and configure multiple systems on tactical domain using VMware virtual environment for redundant domain controllers, Microsoft Exchange 2010, multiple SQL servers, Microsoft Systems Center Operations Manager.
• Maintain fiber and copper network utilizing Cisco switches, routers, and firewalls
• Manage multiple IT/IS technicians to provide quality work and resolve technical issues in a timely manner

North Little Rock, Arkansas, United States

• Integrate Windows Active Directory with O365 for SSO
• Manage O365 for multiple tenants and domains (approx. 175 users)
• Provide helpdesk support for both internal and external users
• Configured AWS with BOVPN for Active Directory Replication
• Configured backup solutions for on-premise and O365 assets
• Designed and Implemented SharePoint Online infrastructure and permission management

Sherwood, Arkansas

• Stood up AWS GOV Cloud environment for migrating SharePoint from.MIL
• Windows Active Directory for user management
• WSUS for Windows Update Management
• F5 Big IP for CAC Authentication to the SharePoint Site
• SharePoint Migration, Updating, and Patching

North Little Rock, AR

• Host QuickBooks farm on cloud resources
• Manage WatchGuard Firewall to include policies and VPN connections
• Install and configure multiple server operating systems to include; Microsoft Windows Server 2003, 2008, 2008R2, 2012, 2012R2
• Answer support calls from users. Troubleshoot source of failure in network, software, and/or hardware
• Plan, implement, and manage new hardware and software solutions
• Helped to migrate older physical systems to newer hardware and virtualized environment and then to cloud environment with RemoteApps

Sherwood, Arkansas

• Install and configure multiple server operating systems to include; Microsoft Windows Server, Linux, and VMware ESXi
• Install and configure Training Management Systems (TMS), Learning Content Managing Systems (LCMS), and Learning Management Systems (LMS)
• Build and maintained custom reports in Microsoft Access using SQL backend as well as custom Access database backends
• Microsoft Access databases built with VB interactions and calculations
• Plan, and implement a highly fault tolerant data center solution for multiple contracts
• Answer support calls from users. Troubleshoot source of failure in network, software, and/or hardware

Little Rock, Arkansas Area

• Answer support calls from users. Troubleshoot source of failure in network, software, and/or hardware
• Create new user accounts and associated email accounts utilizing Active Directory along with Google Business
• Utilize Microsoft Server 2003 Active Directory to troubleshoot user logon issues
• Keep Windows 2003 Server Active Directory and Microsoft Exchange Server databases current. by monitoring and removing stale network accounts, for multiple domains
• Install and configure new hardware such as network cards, hard drives, and memory into Microsoft Windows workstations and Servers
• Diagnose outages utilizing knowledge of computer networking and determine the point of failure in software applications, hardware devices, and the relationship between the systems.

Little Rock, Arkansas Area

• Install and configure new hardware such as network cards, hard drives, and memory into Microsoft Windows workstations and Servers
• Diagnose outages utilizing knowledge of computer networking and determine the point of failure in software applications, hardware devices, and the relationship between the systems.
• Manage network shares on Microsoft Windows Servers by establishing and auditing file and network share permissions
• Setup new network printers and multifunction devices by attaching them to network routers and switches, assigning network addresses, and installing print drivers on Microsoft Windows 2003 Servers
• Write custom scripts using Visual Basic.NET, Batch, and MS-DOS to facilitate patching LAN/WAN workstations, servers, routers, and switches
• Install and configure Acronis software to backup and restore network files from a backup system. Ensure data retention meets company policies regarding system storage and retention

North Little Rock, AR

• Install and configure new hardware such as network cards, hard drives, and memory into Microsoft Windows workstations and Servers
• Diagnose outages utilizing knowledge of computer networking and determine the point of failure in software applications, hardware devices, and the relationship between the systems.
• Manage network shares on Microsoft Windows Servers by establishing and auditing file and network share permissions
• Setup new network printers and multifunction devices by attaching them to network routers and switches, assigning network addresses, and installing print drivers on Microsoft Windows 2003 Servers
• Write custom scripts using Visual Basic.NET, Batch, and MS-DOS to facilitate patching LAN/WAN workstations, servers, routers, and switches
• Install and configure Symantec Backup Exec software to backup and restore network files from a backup system. Ensure data retention meets company policies regarding system storage and retention

• Install and configure new hardware such as network cards, hard drives, and memory into Microsoft Windows workstations and Servers
• Diagnose outages utilizing knowledge of computer networking and determine the point of failure in software applications, hardware devices, and the relationship between the systems.
• Manage network shares on Microsoft Windows Servers by establishing and auditing file and network share permissions
• Setup new network printers and multifunction devices by attaching them to network routers and switches, assigning network addresses, and installing print drivers on Microsoft Windows 2003 Servers
• Managed multiple customers domains and help desk
• Install and configure Symantec Backup Exec software to backup and restore network files from a backup system. Ensure data retention meets company policies regarding system storage and retention

Page Layout & Prepress

Prepress, page imposition, plate making, proofing.

Prepress work including page imposition, film & plate making, blue prints and match prints. Also built and managed PC/Mac network and FTP Server

Hs, Hs

Activities and Societies: Robotics, Newspaper, Drama & Shop High School

High School Diploma