Director Of Product Management, User Experience
Icontrol Networks (now Comcast and Alarm.com) is a leader in Connected Home technology and a driving force behind "The Internet of Things", home security, and home automation. Icontrol’s solutions power many of today's most prominent home management and security offerings including ADT Pulse, Comcast Xfinity Home, Time Warner Intelligent Home, Cox HomeLife, and Rogers Smart Home Monitoring. • Built a vision and crafted presentations on the connected home experience, starting with the core human needs for peace of mind and quality of life. These 2 core human needs underpin the fundamental value of the connected home, upon which products and services are developed, marketed, and sold.• Provided strong leadership and expertise in everything “UX”, including first-time user experience (FTUE), out-of-box experience (OOBE), packaging, industrial design, mechanical interfaces, touch UIs, push notifications, audio pattern detection, natural language processing, video processing, TV UIs, wearables, geolocation, micro-location, and predictive/prescriptive data analytics.• Produced weekly market updates and quarterly competitive analysis for the executive leadership, highlighting connected home movements from vendors including Alarm.com, Vivint, Control4, AT&T Digital Life, Honeywell, Alert Me, Google, Apple, Samsung, Wink, Smarthings (now Samsung), Dropcam (now Google), Nest (now Google), Belkin WeMo, Nexia, Swann One, Sage by Hughes, SimpliSafe, Netatmo, and Insteon.• Defined a connected home user experience roadmap, incorporating the latest technologies to reduce UX friction while aiming to deliver unprecedented peace of mind and quality of life in the home. • Coordinated quantitative market research to identify core market needs for the connected home. Assisted with qualitative research to further understand and validate results from quantitative research - helping identify areas of innovation for the connected home.