Leading and growing a national team of experts deploying Salesforce solutions to large and mid-market organizations with additional emphasis on field service and customer experience solutions. Background in professional management consultant, practice leadership, startups, and operational turnarounds. Deep expertise in planning and deploying customer success strategies and cloud solutions. Aviation enthusiast and avid pilot since age 16.Founded one of the first Salesforce.com implementation partners, Ventus, in 2001. Merged with Centerstance in 2011 and was acquired by NTT in 2012. Launched Cloudpointe in 2017, a boutique Salesforce consultancy delivering high impact solutions to the mid to upper market. In 2012 and 2013 recognized as 'Best-of-the-Best Professional Services Organization' (http://goo.gl/dTWfB) by SPI's annual benchmark research (http://www.spiresearch.com/).Specialties: Cloud Computing, Software-as-a-Service (SaaS), Operational Turnaround, Customer Relationship Management (CRM) Strategy, CRM Technology Implementation. Salesforce.com, Field Service and Customer Support.