Department Manager
Current• Strategically scheduling team members to maintain optimal staffing levels at all times.• Conducting Interviews and hiring new staff.• Coaching sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.• Prepare detailed reports for management to review department sales and inventory data and support shrink minimization and safety awareness.• Attending the weekly department managers meetings and presented department sales and upcoming promotions.• Arranging sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.• Partnering with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.• Motivating associates to consistently deliver effective selling behaviors through coaching and recognition.• Managing a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.• Creating working relationships with vendors to obtain best pricing and maintenance options.• Tracking inventory and ordering merchandise and supplies according to corporate guidelines to maximize sales and maintain store appearance.
