Partner with office managers to resolve employee relations issues, providing coaching on performance management and effectively addressing under-performance cases, which supported a productive and positive workplace environment.Supported enterprise agreement procedures and ensured compliance across employment agreements, safeguarding organizational standards and regulatory adherence.Conducted regular training sessions for managers and staff on HR policies and performance management procedures, fostering knowledge-sharing and policy compliance throughout the organization.Led payroll processing for over 800 employees using ADP Workforce and Belina Payroll software, achieving a 98% accuracy rate and consistently meeting payroll deadlines, which reinforced employee trust and satisfaction.Developed and maintained monthly HR and payroll reports and dashboards, utilizing MS Office tools for data analysis, tracking key HR metrics, and supporting data-driven decision-making.Conducted payroll audits to ensure compliance, which improved data accuracy by 50% and reduced processing time by half.Managed employee records and benefits enrollment in line with labor laws, overseeing the seamless administration of benefits and compensation.Collaborated with regional teams to align HR practices and payroll processes across various locations, contributing to a cohesive HR strategy and improved interdepartmental communication.

Managed full recruitment cycle, including sourcing, screening, and interviewing candidates to fill various job roles for clients.Coordinated with clients and candidates to schedule interviews and facilitated the hiring process, ensuring smooth on-boarding for new hires.Delivered tailored advertising solutions for open job positions, increasing visibility to attract high-quality candidates.Collaborated closely with hiring managers to define job requirements and develop effective recruitment strategies.Utilized various platforms and databases to search for potential candidates while expanding professional network through partnerships and referrals.Handled payroll processing for multiple clients with accuracy and efficiency, ensuring all transactions adhere to local labor laws and regulations.Resolved payroll issues or discrepancies promptly by liaising with clients, management, or employees as needed.Developed and maintained strong relationships with key accounts, identifying opportunities for upselling or cross-selling of company services.Monitored client satisfaction through regular communication, addressing any concerns or feedback in a timely manner.Prepared customized reports for clients highlighting key performance indicators and trends related to workforce planning, recruitment processes, and overall staff productivity.

Concluded my internship with a 81% GPASupported the HR team in recruitment, onboarding, and training processes by managing job postings, reviewing resumes, and scheduling interviews.Facilitated employee orientation sessions and ensured timely completion of essential paperwork for new hires.Assisted HR manager in implementing and updating HR policies, procedures, and guidelines to ensure compliance with company standards and legal requirements.Collaborated with team members to organize and execute employee engagement activities, contributing to a positive work environment and improved retention rates.Maintained accurate employee records while ensuring confidentiality and adherence to data protection protocols.Actively participated in HR-related projects and initiatives that contributed to the continuous improvement of the department's performance.