Guest Services Manager
Current- Lead a team of 50+ employees across three locations (Boston, Provincetown, Salem).- Oversee and staff six ticket booths.- Oversee and staff, roughly, ten boarding points, with an average of 1.1M guests cruising each season. - Ensure all guests and crew are informed and aware of safety regulations. - Provide guests with information regarding available cruises and products. - Strong knowledge of the Boston area (directions, events, things to do.) - Thrives to provide Amazing Experiences for all guests.