Nyein Pyae Sone Email and Phone Number

❖ Responsible for maintaining and monitoring mission-critical networks and ensuring the IT operations of the customers to be uninterrupted❖ Responded to all inbound client communications, maintain trouble tickets and enable the restoration of failed components by dealing with related cross-team such as Fiber, Field-ops, M&E, Government and Commander❖ Extensive knowledge of troubleshooting by using NOC tools such as cacti, Nagios, smokeping and weathermap❖ Analysis of network elements and responsible for Identification of faulty equipment, ports, circuits, switches and routers❖ Monitored network performance and ISP backhaul network to determine whether adjustments need to be made and to determine where changes will need to be secure in future.❖ Prepared network documentation and submitted various reports❖ Active on call 24/7 to correct the issues if any trouble arises❖ Able to work with 24x7 work shift assigned, including weekends and public holidays

❖ Monitoring and responsible with Real time traffic and Toll system.❖ Configuring and installing various network devices and services (e.g., routers, switches, Cabling and Toll system)❖ Configuring and installing CCTV network system❖ Download traffic data and accounting for cash up.