Personal Care Specialist
CurrentEngage with and assist patients and/or customers in a customer-facing, intimate retail environment Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.Promote a work environment that is positive, communicative, patient and/or customer-orientedAssist in verifying order deliveries for accuracy Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints Ensure local and state cannabis regulations are properly enforced and upheld Ensure sales floor is properly stocked and presence of the store is well maintained and compliantMaintenance of hard copy files as required Follow security measures and safety compliance proceduresComplete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll ThruBack of House: Fulfillment, Receiving, Replenishment, Inventory CountsMaintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensaryOther duties as assigned