Nyla Brock Email & Phone Number

San Diego, California, United States

Greater San Diego Area

Greater San Diego Area

• Excellent interpersonal, verbal, written communication, multitasking and organizational skills. • Certified Field Integrity Officer. • Passion to support National Security investigations while maintaining strong work ethics, high levels of confidentiality and integrity. • Work closely with the Quality and Training Department to develop and implement job aide tools for investigations.• Train and mentor new investigators.• Work remotely, independently and securely from home office.• Mitigate risk for the United States government to make more confident hiring decisions, and secure the safety of both their organizations and our nation.• Conduct face-to-face interviews with subject, neighbors, coworkers, friends, associates, healthcare personnel and various law enforcement agencies.• Conduct thorough investigations to determine the suitability, character, and the integrity of applicants applying for national security clearances.• Set priorities and manage complex cases in order to meet time sensitive deadlines.• Work effectively and efficiently in a fast paced, changing environment.• Write clear, concise reports that are provided to the government.• Perform record searches at law enforcement agencies, courthouses and mental health, financial and educational institutions relative to the subject investigation.

Greater San Diego Area

• Excellent interpersonal, verbal, written communication, multitasking and organizational skills.• Performed various internal integrity investigations.• Selected to perform investigative duties for a classified agency. • Trained and mentored new investigators.• Worked effectively and efficiently in a fast paced, changing environment.• Wrote clear, concise reports that are provided to the government.• Set priorities and manage complex cases in order to meet time sensitive deadlines.• Conducted thorough investigations to determine the suitability, character, and the integrity of applicants applying for national security clearances.• Mitigated risk for the United States government to make more confident hiring decisions, and secure the safety of both their organizations and our nation.• Conducted face-to-face interviews with subject, neighbors, coworkers, friends, associates, healthcare personnel and various law enforcement agencies.• Performed record searches at law enforcement agencies, courthouses and mental health, financial and educational institutions relative to the subject investigation.

Greater San Diego Area

• Excellent interpersonal, verbal and written communication.• Excellent organizational skills, able to multitask and work independently.• Strong ability to work effectively and efficiently in a fast paced, changing environment.• Performed various internal integrity investigations.• Conducted thorough investigations to determine the suitability, character, and the integrity of applicants applying for national security clearances.• Mitigated risk for the United States government to make more confident hiring decisions, and secure the safety of both their organizations and our nation.• Conducted face-to-face interviews with subject, neighbors, coworkers, friends, associates, healthcare personnel and various law enforcement agencies.• Performed record searches at law enforcement agencies, courthouses and mental health, financial and educational institutions relative to the subject investigation.• Compiled information gathered from investigators.• Wrote clear, concise reports that are provided to the government.

Greater San Diego Area

• Optimized the contribution of the team through coaching and counseling to implement workable solutions to performance-related issues. • Was responsible for performance management, professional development and growth of staff such as conducting check rides, review reports of investigation implement feedback forms to improve quality assurance.• Developed, coordinated and implemented special projects as required as an acting integrity officer. • Managed complex investigations, completed extensive national detail projects as required by workload demands or escalated case reviews.• Located and contacted appropriate governing authorities to verify records, testimonies, witness accounts and financial records.• Set priorities and managed complex cases in order to meet time sensitive deadlines.• Sought and maintained working relationships with local law enforcement agencies including state and federal agents to facilitate the transfer of sensitive and sometimes classified information.• Trained and mentored associate investigators to use relevant techniques for investigations, collect information, confront subjects during interviews and extract additional lead information to complete case work.• Displayed nimbleness and flexibility by leading change through innovation and strategic execution.• Conducted thorough investigations to determine the suitability, character, and the integrity of applicants applying for national security clearances.• Mitigated risk for the United States government to make more confident hiring decisions, and secure the safety of both their organizations and our nation.• Conducted face-to-face interviews with subject, neighbors, coworkers, friends, associates, healthcare personnel and various law enforcement agencies.• Performed record searches at law enforcement agencies, courthouses and mental health, financial and educational institutions.• Wrote clear, concise reports that were provided to the government.

Greater San Diego Area

• Obtained confessions and sworn statements from subjects and sources in criminal and administrative investigations.• Issued Reports of Investigations in both criminal and administrative matters, and received numerous resolutions such as convictions, fines, restitutions, administrative recoveries, removal, suspensions, and letters of warnings.• Was able to extract incriminating and or omitted information from witnesses and suspects during interrogations and fact findings.• Reviewed evidence, official documents and written testimonies and compared this information to company policies and applicable laws. Made recommendations to the director of security services who took action as a result of my findings.

Greater San Diego Area

• Managed assigned cases of delinquent/current accounts.• Tested vendor programs to ensure compliance regulations, create procedures and provide staff training and mentoring on vendor programs.• Negotiated with borrowers, management and personnel of debtor companies and attorney’s, to secure appropriate payment arrangements.• Performed complex financial analysis on workouts to reduce residential loss exposure.• Evaluated, perform tax analysis to assess borrower’s financial viability.• Analyzed borrower’s documentation to determine best course of action in regards to forbearance, short sale or modification.• Made recommendations for legal action; foreclosure on real property, personal property or business assets.• Conducted credit investigations and analyze credit information, prepare loan recommendations.

Greater San Diego Area

• Investigated claims as mandated by Federal Regulation “E” and "Z", Master Card rules and bylaws, and divisional/department procedures.• Used statistical analysis to determine account and card activity with the purpose of establishing a customer profile to manage fraud, detect possible online breaches, and mitigate bank losses.• Ability to use corporate systems and data to analyze fraud and risk trends.• Monitored surveillance systems to identify and arrest potential fraud scenarios and validate all systems access to prevent unauthorized entry.• Acted as senior liaison with various federal, state, and local law enforcement agencies, and victims of financial crime.• Assisted Secret Service/FBI in identifying points of compromise and points of fraud and assist in the active prosecution of identity theft suspects.• Interviewed witnesses, interrogated suspects, and performed onsite investigations to assist law enforcement prosecutions.• Participated in and coordinated in house and external fraud/counterfeit briefings.• Made recommendations to honor or decline financial fraud claims filed by consumers and or businesses due to findings from statistical data, financial history credit reports, IRS records, merchant records and personal financial statements.• Prepared clear, concise, internal and investigative reports summarizing findings and various peripheral departmental ports, memorandums and forms for departmental dissemination.• Assigned as senior departmental merchant/acquirer liaison.• Analyzed financial statements, contracts, requisitions, invoices, reports, and correspondence and other related documents relevant to the allegations under investigation. • Prepared and present civil and appellate court case reviews.