Nyla Brock Email & Phone Number

San Diego, California, United States

Greater San Diego Area

Greater San Diego Area

• Excellent interpersonal, verbal, written communication, multitasking and organizational skills.
• Certified Field Integrity Officer.
• Passion to support National Security investigations while maintaining strong work ethics, high levels of confidentiality and integrity.
• Work closely with the Quality and Training Department to develop and implement job aide tools for investigations.
• Train and mentor new investigators.
• Work remotely, independently and securely from home office.

Greater San Diego Area

• Excellent interpersonal, verbal, written communication, multitasking and organizational skills.
• Performed various internal integrity investigations.
• Selected to perform investigative duties for a classified agency.
• Trained and mentored new investigators.
• Worked effectively and efficiently in a fast paced, changing environment.
• Wrote clear, concise reports that are provided to the government.

Greater San Diego Area

• Excellent interpersonal, verbal and written communication.
• Excellent organizational skills, able to multitask and work independently.
• Strong ability to work effectively and efficiently in a fast paced, changing environment.
• Performed various internal integrity investigations.
• Conducted thorough investigations to determine the suitability, character, and the integrity of applicants applying for national security clearances.
• Mitigated risk for the United States government to make more confident hiring decisions, and secure the safety of both their organizations and our nation.

Greater San Diego Area

• Optimized the contribution of the team through coaching and counseling to implement workable solutions to performance-related issues.
• Was responsible for performance management, professional development and growth of staff such as conducting check rides, review reports of investigation implement feedback forms to improve quality assurance.
• Developed, coordinated and implemented special projects as required as an acting integrity officer.
• Managed complex investigations, completed extensive national detail projects as required by workload demands or escalated case reviews.
• Located and contacted appropriate governing authorities to verify records, testimonies, witness accounts and financial records.
• Set priorities and managed complex cases in order to meet time sensitive deadlines.

Greater San Diego Area

• Obtained confessions and sworn statements from subjects and sources in criminal and administrative investigations.
• Issued Reports of Investigations in both criminal and administrative matters, and received numerous resolutions such as convictions, fines, restitutions, administrative recoveries, removal, suspensions, and letters of.
• Was able to extract incriminating and or omitted information from witnesses and suspects during interrogations and fact findings.
• Reviewed evidence, official documents and written testimonies and compared this information to company policies and applicable laws. Made recommendations to the director of security services who took action as a result.

Greater San Diego Area

• Managed assigned cases of delinquent/current accounts.
• Tested vendor programs to ensure compliance regulations, create procedures and provide staff training and mentoring on vendor programs.
• Negotiated with borrowers, management and personnel of debtor companies and attorney’s, to secure appropriate payment arrangements.
• Performed complex financial analysis on workouts to reduce residential loss exposure.
• Evaluated, perform tax analysis to assess borrower’s financial viability.
• Analyzed borrower’s documentation to determine best course of action in regards to forbearance, short sale or modification.

Greater San Diego Area

• Investigated claims as mandated by Federal Regulation “E” and "Z", Master Card rules and bylaws, and divisional/department procedures.
• Used statistical analysis to determine account and card activity with the purpose of establishing a customer profile to manage fraud, detect possible online breaches, and mitigate bank losses.
• Ability to use corporate systems and data to analyze fraud and risk trends.
• Monitored surveillance systems to identify and arrest potential fraud scenarios and validate all systems access to prevent unauthorized entry.
• Acted as senior liaison with various federal, state, and local law enforcement agencies, and victims of financial crime.
• Assisted Secret Service/FBI in identifying points of compromise and points of fraud and assist in the active prosecution of identity theft suspects.