Nyle Smith, Iii Email & Phone Number

Herndon, Virginia, United States

Arlington, Virginia, United States

Office of Under Secretary Defense (Comptroller)Human Capital and Resource Management DirectorateFinancial Workforce Management DivisionResponsible for the management, technical oversights and strategic direction of the certification program supporting over 55K financial managers across the DoD. FM Online and FM LMS technical lead and coordinates with.

Arlington, Virginia, United States

• Office of Under Secretary Defense (Comptroller)Human Capital and Resource Management DirectorateFinancial Workforce Management Division
• Assisted with re-write of DoDI 1300.26 and led the creation of DoD FM Certification Operations Guide; decoupled procedures from policy, providing the agility to review and update mandatory curriculum requirements.
• Created student intern certificate; training program focuses on giving students path towards DoD employment after graduation.
• Alternate Component certification authority; reviewed/approved certification for users assigned to OUSD(C) & other 4th estate organizations.
• Directed creation of “how-to” microlearning videos focused on commonly asked questions; significantly reduced helpdesk inquiries.
• Led review of DoD FM Awards nomination site and suggested improvements; tested and deployed revamped nomination form; reduced input errors and man-hours spent on final review.

Herndon, Virginia, United States

• Leader of 8 Project Managers and 3 Business Analysts. Responsible for customer related activities and ensuring on-time delivery for contracts totaling over $10M. Coordinate pre-sale demos and storyboarding sessions.
• Deployed Comptroller Services Portal during COVID-19 lockdowns; virtually trained 1.5K technicians at 79 locations. Contactless platform allowed technicians to resolve customer inquiries while on 100% telework. Over.
• Delivered 16 automated workflows supporting customer service, task management, procurement, budgeting formulation, and current year execution. Supported contracts with USAF, USA, DHHS, DHA, and AOC worth $10M.
• Cultivated opportunities to grow new business, expanded customer service platform to new functional communities; three Human Relations offices on contract and many more in process…U.S. Army Financial Management.
• Sustained 250% increase in revenue, 90% of contracts re-awarded during tenure as Program Management Director; consistently rated Exceptional on Contractor Performance Assessment Reports.

Herndon, Virginia, United States

• Directly responsible for requirements gathering, process flow creation, storyboard iterations, user acceptance testing for Idea Entity’s flagship solution. Delivered first ever USAF enterprise customer service portal.
• Organized project kickoff, coordinated with Financial Management Senior leaders; handpicked 25 SMEs to map out as-is customer service process and led the design & build of the Comptroller Services Portal. Multiple.
• Designed customer workflows: Accounting, Budget, Civilian Pay, Military Pay, and Travel Pay. Standardized customer service at 79 locations with a system that provides real-time data to track customer inquiry resolution.
• Coordinated design and maintenance of SAF/FM QA Analytics Power BI dashboard. Automated reporting of 27 vital audit metrics.

Wright-Patterson AFB, OH

• Strategic advisor to the Director of Financial Management with oversight of 3,500 financial managers responsible for managing $59.3B supporting research, development, procurement, and sustainment of US Air Force weapon.
• Led Air Force Financial Management through a collaborative and comprehensive redevelopment initiative. Supervised 6 team leads and 50 subject matter experts to link 6 key objectives with the organization’s strategic.
• Orchestrated strategic planning that combined customer surveys and interviews to expose gaps in existing processes.
• Streamlined customer service by laying the foundation for development of a Customer Relations Management System.
• Championed creation of Resource Training Center to standardize on-the-job training for 11,816 finance professionals.
• Reduced re-work, increased payroll input accuracy, and decreased man-hours through development of multiple automated tools for Air Force-wide implementation.

Ramstein AB, Germany

• Vital operational consultant for the Vice Director and Comptroller, synched day-to-day operations for 17 divisions comprised of 250 personnel directly supporting three geographically separated strategic airfields, team.
• Facilitated disbursing office responsible for 280 forward-deployed financial agents who disbursed $9M in support of 40 operating locations in Africa. Additionally, the disbursing office recouped $6.5M.
• Pioneered triage customer service model and decreased customer wait time 67%.
• Improved student travel reimbursement by utilizing the Defense Travel System, resulting in 93% faster payment disbursement.
• Increased productivity, reduced 173 work hours monthly and replaced manual audit process with integrated Access database.

Macdill AFB, Tampa Florida

• Senior advisor to the Director of Staff and Chief Financial Officer while mentoring 176 personnel working in 15 departments spanning 23 different career fields
• Served as Senior consultant for $14B budget and accounting operation, directly supporting 12,000 personnel assigned to the Air Mobility Wing, US Central Command, US Special Operations Command, and 36 mission partner.
• Managed team responsible for 12,000 payroll accounts worth $516M resulting in team being awarded the “Best Financial Services Office”, #1 of 12 bases.
• Directed 100-person planning and execution team for the Air Force Chief of Staff’s annual 4-Star General Officer and Senior Executive Conference; responsible for lodging, communications, and ensuring the safety of 39.
• Built 2 databases to streamline billing and payroll processes that saved 50 man-hours quarterly and reduced inquiries 20%.

Dover AFB, Delaware

• First and Second level supervision of Dover Air Force Base Financial Analysis Office; mentored, trained and motivated 15-member team responsible for planning, execution, and analysis of budget totaling $330M
• Managed $85M budget, sourced $1.6M for delivery of 13 C-17 aircraft, and served as resource manager for flying operations.
• Improved accounting operations by reducing processing times; achieved 98% posting accuracy rate surpassing 95% standard. Eliminated 591 erroneous accounts payable transactions and released $440K for new requirements.
• Revamped accounts receivables process; reduced interest penalty rate 96% resulting in $30K saved annually.
• Built automated funds status dashboard to provide real-time decision support to senior leaders.
• Reduced outstanding travel orders aged over 60 days from 10% to 3.2%. Exceeded metric goal of less than 5%.

• Supervised Disbursing Office responsible for paying $36.6M and collecting $7.2M annually, according to laws and regulations governing public funds.
• Managed finance division for Operation LIFELINE after Pakistan’s catastrophic 7.6 magnitude earthquake. Built $8M budget and paid $3.8M on 200 contract actions to provide relief to 3,500,000 people left homeless.
• Revamped travel advance process resulting in collection of $75K in delinquent debts.
• Led office restoration team that saved $12K in contract costs.

Bachelor Of Science (B.S.), Computer Science

Computer and Information Science

Associate'S Degree, Financial Management

Criminal Justice and Financial Management

Associate'S Degree, Criminal Justice/Police Science

Criminal Justice and Financial Management

Organizational And Strategic Leadership, Distinguished Graduate

The AF SNCOA is the Advanced Leadership Experience of enlisted Professional Military Education. Preparing leaders to employ airpower in.

Organizational Leadership

Activities and Societies: The AF NCOA is the Intermediate Leadership Experience of Enlisted Professional Military Education. The course.