With over five years at Ridestore, I've honed my expertise in customer experience (CX) innovation, focusing on projects that enhance recruitment, onboarding, personal development, and conversation quality. At Ridestore, I'm committed to align with our mission to put the customer at the center of what we do through standout CX strategies, by building a strong team of autonomous individuals and by challenging our ways.As the head of CX, I set short-term strategies and drive growth, change and improvement within our department. I lead a talented team of coaches and operational drivers, fostering a WOW-culture that consistently delivers top-tier customer experiences across multiple worldwide markets for Ridestore and our brands Dopesnow and Montec.
Listed skills include Creatief, Fotografie, Photoshop, Ondernemend, and 6 others.