Jim Nystrom

Jim Nystrom Email and Phone Number

Founder and CEO @ GuidePoint Solutions, LLC
United States
Jim Nystrom's Location
United States, United States
About Jim Nystrom

Driven, focused, successful, compassionate professional with over 30 years experience delivering software solutions to achieve success for each client.Specialties: Territory Development, Technical Solutions Sales, Contact Center Solutions, Executive Level Contact, Managing Objections, Negotiations, Contracts, Delighting customers.

Jim Nystrom's Current Company Details
GuidePoint Solutions, LLC

Guidepoint Solutions, Llc

View
Founder and CEO
United States
Website:
nextiva.com
Employees:
501
Jim Nystrom Work Experience Details
  • Guidepoint Solutions, Llc
    Founder And Ceo
    Guidepoint Solutions, Llc
    United States
  • Nextiva
    Chief Revenue Officer (Cro)
    Nextiva Feb 2024 - Present
    Scottsdale, Arizona, Us
  • Self-Employed
    Cro | Board Member | Trusted Advisor | Teacher | Gtm Strategy & Execution
    Self-Employed Aug 2023 - Present
    After 30 years of success in leading, selling, and delivering software, enterprise communications, contact center solutions, digital transformation solutions, and Ai, I am focusing on Consulting, Advisory Board positions, and helping companies grow and scale their GTM organizations and revenue. I like to learn, plan, execute, and generate results.I am grateful for all the leaders and team members I've had over the years. We worked hard, we had fun, we won again and again, we generated revenue, produced positive business outcomes, and contributed to our great economy.
  • Minerva
    Industry Advisory Board Member
    Minerva Sep 2022 - Present
    New York, New York, Us
    Industry advisory board member delivering industry insights, GoToMarket strategy, and generally supporting the growth and scale objectives of the company.
  • Zingly.Ai
    Advisor
    Zingly.Ai Jun 2021 - Present
    San Francisco, Ca, Us
    Joined Zingly.ai Board of Advisors while company was in stealth start up mode and continuing today. Delivering product and roadmap feedback, GoToMarket strategy, Branding, Messaging, Presentation guidance, and strategic customer introductions. Generally assisting with strategy and preparation for sales and scale.
  • Revenue Collective
    Executive Member
    Revenue Collective Mar 2019 - Present
    New York, Ny, Us
    CRO School Graduate (July 2021). Learned the key skills and strategies needed as a CRO, including developing a theory of enterprise value, financial modeling and unit economics, revenue team alignment, board management, and building a world-class team.Pavilion (formally Revenue Collective) was founded in 2016 as a support network for revenue leaders.
  • Dialpad
    Chief Revenue Officer (Cro)
    Dialpad Nov 2022 - Aug 2023
    San Ramon, California, Us
    Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from a TrueCaaS™ experience, truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings and the world’s most advanced AI contact center — all in one beautiful app. More than 25,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere. Visit www.dialpad.com for more information and a demo.
  • Dialpad
    Executive Vice President Global Sales
    Dialpad Jan 2022 - Nov 2022
    San Ramon, California, Us
    Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
  • Cogito Corp
    Chief Sales Officer (Cso)
    Cogito Corp Jul 2019 - Jan 2022
    Boston, Massachusetts, Us
    Leading sales in a high growth software company. Improving the emotional intelligence of contact center agents and leaders in the world’s leading enterprises through REAL-TIME AI coaching. We're Hiring!
  • Five9
    Executive Vice President, Global Sales
    Five9 May 2017 - Jul 2019
    San Ramon, Ca, Us
    Leading all efforts to continue our successful sales along with customer success and growth.
  • Five9
    Senior Vice President, Global Enterprise Sales, Channels, & Account Management
    Five9 Nov 2016 - May 2017
    San Ramon, Ca, Us
  • Five9
    Vice President, Global Enterprise Sales, Channels & Account Management
    Five9 Sep 2015 - Nov 2016
    San Ramon, Ca, Us
    Added Channels/Partners, LATAM and EMEA growth regions to my current sales and account management responsibilities.
  • Five9
    Vice President, Enterprise Sales & Account Management
    Five9 Jan 2015 - Sep 2015
    San Ramon, Ca, Us
    In addition to the growing sales responsibilities, now also responsible for the on-going adoption, engagement, and success of our Enterprise customers.
  • Five9
    Vice President, Enterprise Sales
    Five9 Jan 2013 - Jan 2015
    San Ramon, Ca, Us
    Leading a team of call center industry experienced sales professionals. We are focused on selling Five9's cloud based call center solution both domestically and internationally. The Enterprise Sales team is comprised of Sales and Sales Engineering professionals focused on new account acquisition and customer growth following a successful implementation. Our success contributes to the company's 50% year over year growth.
  • Five9
    Sales Director
    Five9 May 2010 - Jan 2013
    San Ramon, Ca, Us
    Industry leading On-Demand Outbound Predictive Dialing, Inbound, and Blended Call Center Solutions. Five9 (www.five9.com) has been delivering On-Demand solutions since since 2001. Five9 processes over 3 billion calls for our over 1,600 customers. Our solution delivers all the benefits of million-dollar systems, without their hidden costs. Contact me for a discussion and personal demonstration.
  • Transera Communications Inc.
    Sales Director
    Transera Communications Inc. Feb 2008 - May 2010
    Gaithersburg, Md, Us
    Responsible for sales, solutions architecture, installation, and successful operations of a virtual call center solution. Solution allows customers to create a virtual call center with company brick & mortar agents, at home agents, and outsourced agents. Customers can leverage existing investments (PBX, IVR, QM, CRM) while gaining redundant mission critical call center functionality. Functionality delivered from the network (no premises based technology) includes Global Call Queuing, Call Routing, Enterprise Wide Real Time & Historical Reporting, and Call Monitoring & Recording. All delivered without any capital expense, fully scalable and On-Demand. Pay for what you use as you use it.
  • Verizon Business
    Business Solutions Consultant
    Verizon Business Oct 2005 - Feb 2008
    Basking Ridge, Nj, Us
    Call Center Solutions Sales - Offering CPE and Hosted Contact Center solutions. Products included Hosted IVR, Speech Enabled IVR solutions from Nuance and TellMe. Hosted & Premises based PBX/ACD solutions including Avaya, Cisco, Nortel, and others. Quality Monitoring solutions from Verint/Witness, eTalk. WorkForce Management solutions from Verint/Witness, Aspect, and WorkForce Management Software Group.
  • Verizon Business
    Sales
    Verizon Business 1994 - 2008
    Basking Ridge, Nj, Us
    Sales of telecommunications solutions for the College & University, State & Local Government, and Commercial Enterprise markets. Sales and Leadership of Sales, Engineering, and Customer Service organizations.
  • The Cbord Group, Inc.
    Client Services
    The Cbord Group, Inc. 1987 - 1994
    Led the team delivering Customer Support, Training, Implementation, and Program Management. Achieved and exceeded revenue and customer satisfaction targets.

Jim Nystrom Skills

Telecommunications Solution Selling Call Centers Ivr Management Cloud Computing Sales Contact Centers Outsourcing Crm Enterprise Software Voip Unified Communications Call Center Leadership Saas Customer Service Managed Services Negotiation Business Development Professional Services Program Management Territory Development Customer Satisfaction Direct Sales Sales Management Vendor Management Data Center Selling Cisco Technologies Contract Negotiation Acd Control Center Cti

Jim Nystrom Education Details

  • Cornell Johnson Graduate School Of Management
    Cornell Johnson Graduate School Of Management
    Creating & Managing High Performance Teams
  • Johnson & Wales University
    Johnson & Wales University
    Hospitality Administration/Management
  • Upsala College
    Upsala College
    General
  • Rider University
    Rider University

Frequently Asked Questions about Jim Nystrom

What company does Jim Nystrom work for?

Jim Nystrom works for Guidepoint Solutions, Llc

What is Jim Nystrom's role at the current company?

Jim Nystrom's current role is Founder and CEO.

What is Jim Nystrom's email address?

Jim Nystrom's email address is ji****@****pad.com

What is Jim Nystrom's direct phone number?

Jim Nystrom's direct phone number is +180439*****

What schools did Jim Nystrom attend?

Jim Nystrom attended Cornell Johnson Graduate School Of Management, Johnson & Wales University, Upsala College, Rider University.

What are some of Jim Nystrom's interests?

Jim Nystrom has interest in Winning Customers And New Friends, Photography, Hiking, Time With My Family And Friends, Nhl Hockey, Spending Time Outdoors.

What skills is Jim Nystrom known for?

Jim Nystrom has skills like Telecommunications, Solution Selling, Call Centers, Ivr, Management, Cloud Computing, Sales, Contact Centers, Outsourcing, Crm, Enterprise Software, Voip.

Who are Jim Nystrom's colleagues?

Jim Nystrom's colleagues are Brice Holloman, Jason Quist, Joseph Huffnagle, Keith Reed, Tetiana Folitarchuk, Vaseem Mohammad, Hector Wilson.

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