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SUMMARY CHARACTERIZATION:-• A diligent sales enterprising marketer evolved to a motivated food and beverage role, emerged in general management, and developed. In-depth of pivotal leadership backgrounds by Accor, IHG, Wyndham, Melia, and Shangri-La. Hands-on quality-driven pre-opening projects and post-opening management in single and multiple midscale, upscale, and luxury hotels and resorts.• An energetic brand ambassador upheld the brand vision, credos, brand identity, motto, service values, and employee promise. People-oriented cultural competency, a passionate talent developer who eagerly advocated inclusion, equity, and the rewards of intergenerational diversity, bridged the gaps between human and digital interactions. Mastery in sales and marketing business development, food and beverage operations, food safety, quality auditing, soft skills training, and a grasp of financial strength. Commercial-focused and the focal points of service quality, total hotel revenue optimization, optimal cost controls, and bottom-line results.• The inspirational team motivator confidently moved forward to transform the vision into a reality. Ignited social media marketing communications and escalated F&B, room sales growth profitability. Elevated employee satisfaction and achieved happy employees and service excellence. Active listening to customers, dedication to continuous improvement, and commitment to a great guest experience attained positive guest satisfaction. An optimistic heartist consistently maximizes return on experience (ROX) for staff and guests across every heartbeat touchpoint, creating high-return hospitality and great hotel guests love.NATIONALITY:-• Fully vaccinated Singaporean citizen | Current location SingaporeAVAILABILITY:-• Moving Forward, Ready to Go, and Open to RelocationCOMMUNICATION SKILLS:-• Native or Bilingual Proficiency in Written & Verbal Fluent English and Mandarin• Fluent in Cantonese and Conversational Thai, Laotian, Indonesian, and Vietnamese languagesCOMPUTER LITERACY & DIGITAL SKILLS WORKING KNOWLEDGE:-• Microsoft Teams, PowerPoint, Word, Outlook, Excel, OneDrive, iCloud• WhatsApp, X, YouTube, Facebook, LinkedIn, Instagram, ChatGPT• WeChat, TikTok, Xiaohongshu, Weibo, Baidu, Sogou Pinyin• Google, Zoom, Xero, MYOB, HRIS, HRMS, Adobe Acrobat,• Medallia, TARS, TrustYou, Sabre, Duetto, Opera, Micros