Nicole Zanetti Email & Phone Number

Waltham, Massachusetts, United States

Boston, MA

• Led the software quality effort for a fluctuating suite of web, mobile, API, and data engineering products that enabled real-time, sensor data-driven decisions at over 2,000 organizations including Walmart, CVS Health.
• Designed, executed, and managed complex functional and system tests on web and mobile apps, as well as APIs and data engineering products using spreadsheets at first and, eventually, TestRail to organize and document.
• Designed, executed, and managed complex functional and system tests on web and mobile apps, as well as APIs and data engineering products using spreadsheets at first and, eventually, TestRail to organize and document.
• Thoroughly documented and managed the workflow and communication of defects found during all phases of testing, using Atlassian Jira.
• Within an Agile framework, engaged with product owners, project managers, developers, and other team members to establish a strong understanding of the expectations and deliverables for every product under test, and.
• Established the software quality assurance team, building it up from a single-person ad hoc effort to a dedicated 5-person team responsible for a varied list of products.

Lowell, MA

• Managed and executed test cases in support of a Portal application for the Bronx-Lebanon Hospital Center, for use by clinical and pharmacy staff. Tested all aspects of the Portal, including clinical rules, data.
• Performed complex functional testing on Alere’s smartPath… Show more
• Performed complex functional testing on Alere’s smartPath application, a tool utilized by physicians to author the intricate rules that comprise the backbone of Alere’s Clinical Decision Support Platform.
• Used SoapUI to verify the functionality of APIs used in Alere’s smartConsult application.
• Created test plans and supporting documentation for use in testing smartPath as well as other applications within the Alere Analytics ecosystem.
• Was part of an elite cross-functional team responsible for determining the best use of Atlassian JIRA as a tool in the implementation of new agile processes, resulting in 85% adoption across the organization.

Boston, MA

• Led the quality assurance effort for two generations of the Healthrageous application, a SaaS digital health management platform.
• Worked closely with the Director of Regulatory Affairs to ensure that documentation and processes conformed to the requirements dictated by status as an FDA- and HIPAA-regulated organization.
• Designed, developed, and implemented the QA strategy for the organization as it phased out its initial.NET/SQL Server application and began the process of replacing… Show more
• Designed, developed, and implemented the QA strategy for the organization as it phased out its initial.NET/SQL Server application and began the process of replacing it with a more mature and robust application built.
• Authored comprehensive test plans based on product requirements and wireframes, incorporating dynamic feedback from stakeholders to stay abreast as expectations shifted.
• Created manual test scripts and used them to formally track the results of system, smoke, and acceptance testing.

Boston, MA

• Responsible for all test design and execution as well as some project management, product management and content development in consulting engagements at academic research hospitals.
• Massachusetts General Hospital (Oncall EHR Outpatient Medication Module) o Employ a formal manual test structure to ensure new requirements are met while also using exploratory test methods to verify legacy software.
• Massachusetts General Hospital (Oncall EHR Outpatient Medication Module) o Employ a formal manual test structure to ensure new requirements are met while also using exploratory test methods to verify legacy software.
• Brigham & Women’s Hospital (Boston Migraine & Contraceptive Study) o Developed a full Selenium test framework, including comprehensive suites of functional, regression and system tests. o Performed automated tests of.

Boston, MA

• Responsible for all functional testing of software created for Children's Hospital Boston (Provider Portal) as well as for clients, including Dossia (Indivo Personally-Controlled Health Record) and Harvard Medical.
• Founding contributor to the Clickframes open source project, providing all quality assurance and participating in design and development.
• Developed and managed automated HTML test scripts that work with Selenium IDE.
• Used tools such as… Show more
• Used tools such as Clickframes and Eclipse to independently generate and update XML, Velocity and Java code.
• Collaborated with a small, agile design and development team in design reviews and implementation decisions.

Boston, MA

• QA Lead on software project teams, using Scrum and agile development methodologies.
• Worked closely with QA Manager to build, train, coordinate and mentor an 11-person quality assurance team, in addition to an offshore team of variable size.
• Responsible for the quality assurance of Eduspace, a suite of content management applications which included standalone software and plug-ins to the Blackboard Learning System, with content delivered primarily via XML.
• Responsible for the quality assurance of Eduspace, a suite of content management applications which included standalone software and plug-ins to the Blackboard Learning System, with content delivered primarily via XML.
• Developed comprehensive test strategies based on available functional specifications, technical requirements and use cases.
• Created and executed detailed functional test plans used to examine all facets of new and updated products, as well as smoke tests and checklists used to perform acceptance testing and regression testing.

White Plains, NY And Louisville, KY

• Created all test plans used during implementation of Employee Self-Service and Benefits Administration suite of applications. These included plans used during Build Acceptance, Integration, System and Regression test.
• Mined for and created test data in an Oracle database using SQL Navigator.
• Thoroughly documented and monitored the status of all defects using PVCS Tracker.
• Responsible for all setup and maintenance of PVCS Tracker's database, as well as training for all… Show more
• Responsible for all setup and maintenance of PVCS Tracker's database, as well as training for all developers, project managers and other Tracker users.
• As a senior member of product team, took a lead role in developing processes and standards, including UML-based use case template used to document functional details of entire application suite, build environment.

Boston, MA

• QA Lead for up to five simultaneous projects, with responsibilities ranging from overseeing other testers' efforts to completing all test plans, testing and analysis for an implementation.
• Created and maintained comprehensive test data using SQL Navigator; used MS Access to provide formatted test data.
• Played a lead role in many client and product implementation teams, engaging in early-stage requirements development as well as ultimate quality assurance, working closely with… Show more
• Played a lead role in many client and product implementation teams, engaging in early-stage requirements development as well as ultimate quality assurance, working closely with developers and Project Managers to.
• Responsible for directing and monitoring the work of other Quality Assurance team members with respect to training, project completion, user satisfaction and overall quality.
• Helped define and implement quality process improvements focused on defect identification and prevention, measurement of metrics and processes throughout the software life cycle.

Boston, MA

• Performed quality assurance tests for applications produced by both the Product Development and Professional Services areas, focusing primarily on applications developed for IVR (Interactive Voice Response).
• Created test plans for, trained, managed and coordinated team of up to eight testers.
• Documented and tracked all defects using PVCS Tracker.
• As administrator for PVCS Tracker, responsible for setup and maintenance of its database for the product team and all client teams… Show more
• As administrator for PVCS Tracker, responsible for setup and maintenance of its database for the product team and all client teams, as well as training of all developers, testers and project managers.
• Working closely with development teams, created and maintained functional specifications and scripts using Microsoft Word and Visio.

Norwell, MA

Bachelors, Comparative Literature

Certificate, Client/Server Application Development

Education record