Saba Azeem Email & Phone Number

Christchurch, Canterbury, New Zealand

Ako Aotearoa is New Zealand’s National Centre for Tertiary Teaching Excellence (Ako Aotearoa). Ako Aotearoa is a government-funded organization committed to supporting the country’s tertiary sector teachers, trainers, and educators to be the best they can be to attain positive outcomes for all learners in the New Zealand tertiary sector.

Christchurch, Canterbury, New Zealand

Worked in the Data and Outcomes Team of the South Island's Whānau Ora Commissioning agency to: • Provide data analyses for the achievement of key performance commitments towards indigenous (Māori and Pasifika) communities and develop tailored reports.• Develop and present insights into key trends and issues undertaking quantitative and qualitative analyses that inform the development of business interventions and strategies.• Interpret trends, aggregate scorecards and analyze eco-system-level indicators while working on formal research and development programmes focused on diverse commissioning approaches.Te Pūtahitanga o Te Waipounamu is one of the commissioning agencies contracted by Te Puni Kōkiri (Ministry of Māori Development) to invest in initiatives and services provided in communities across the Country. This is done by developing and investing in ideas and initiatives to improve outcomes for Māori, underpinned by whānau-centered principles and strategies, including emergency preparedness and disaster recovery.

Massey University, Turitea Campus, Manawatu

• Implemented, coordinated and delivered New Zealand Aid scholarship programme requirements in partnership with the Ministry of Foreign Affairs and Trade (MFAT) including preparation of new scholarship agreements, maintenance and monitoring of existing scholarship agreements and maintaining regular contact with donor and students 2020: 145 scholars 2019: 180+ scholars 2018: 196 scholars• Demonstrated sound understanding of the New Zealand’s approach to the Sustainable Development Goals (SDGs) in the delivery and management of the Aid Programme• Administered standards scholarship fund and arranged for the payment of accounts, preparation of financial estimates, maintaining financial records and monitoring expenditures• Maintained accurate and up-to-date activity data on NZ-AID financial and information management system (i.e. Salesforce Customer 360 Platform)• Organized and coordinated scholar events, general meetings, completion ceremonies, developmental seminars/webinars involving regular group and public speaking• Undertook different, moderately complex administrative tasks with an emphasis on continuous improvement, and• Represented the scholarship team at relevant meetings and forums with host government, implementing partners and other stakeholders when instructed

Palmerston North, Wanganui-Manawatu, New Zealand

Have been involved in various tutoring roles within the University including Banking Financial Management course and coordinating an Economics workshop. Throughout doctoral studies, all PhD students are signed a casual worker agreement with their department that allows them to undertake teaching while they studied and researched.

Palmerston North

Worked as a booking administrator for Palmerston North Hospital's Theatre/Surgical Admission unit and Perioperative services. Overall function of this position included ward clerk duties, reception duties, clinic reception / file maintenance, customer service, data entry and statistical data collection. • Maximized client (patient) satisfaction through high-quality reception services at ambulatory care and surgical admission units• Managed and resolved client complaints, answer incoming calls, respond to clients’ emails and route calls to appropriate clinical units/resources• Identified and implemented improvements in job-related processes e.g. overcame internal communication issues, minimized scope for human error, identified and removed duplicated work procedures and facilitated the establishment of deadline criteria for urgent administrative tasks• Monitored confidential patient files, collated and re-assembled inpatient and outpatient files on discharge in accordance with DHB policies• Mobilized transition of paper records to internal electronic database• Performed other duties such as filing, photocopying, transcribing, faxing and kept office area presentable and tidyReason for leaving: Secured a fixed-term position at Massey

Karāchi, Sindh, Pakistan

• Spearheaded projects from commission to completion, including research design, developing questionnaires and analyzing customer-driven data using mixed methodologies and analytics• Consolidated reports and feasibility studies based on data obtained from customers, competitors and industries • Oversaw market research support staff in their data collection pursuits to validate data and ensure accuracy• Organized and presented findings in a clear, concise manner to internal and external stakeholdersReason for leaving: Admission to PhD in New Zealand

Karachi Pakistan

Promoted from Business Analyst to Senior Consultant and QA Officer.• Produced and assessed complex project reports for clients, industry bodies and other businesses, which are consistently accurate, including commentary that is well written and client specific• Scheduled and administered interviews and workshops, consultations with client staff, fieldwork task scheduling, drafting and presenting reports and other documentation• Headed teams and project kick-off meetings as required to ensure team members work efficiently to meet client requirements • Detected patterns and the actions needed to improve project development cycles specifically throughout the the planning and execution phases.Reason for Leaving: Company underwent temporary closure.

Karāchi, Sindh, Pakistan

• Elicited and documented client requirements using a variety of methods• Demonstrated an understanding of technical concepts and related them using non-technical language and writing style• Facilitated a relocation project by analyzing costs and benefits of infrastructure, technology, location and other business needs with a cost-reduction perspective• Spearheaded service enhancements by understanding diverse procedural needs and providing feedback to team leaders and project sponsors• Built a network of trusted client relationships by regularly contacting with them, showing project progress, commitment, and following-up social media and other channels where appropriate.

Doctor Of Philosophy - Phd, Bank Marketing/Financial Services Marketing, Pass

Topic/area of research: "Customers and online banking in New Zealand". Supervised by Prof. David Tripe and A/Prof. Claire Matthews ORCID.

Master Of Business Administration - Mba, Finance, General, Gpa: 3.8

Activities and Societies: Member of the university's student associationStudied at BIZTEK University in Karachi, Pakistan towards MBA.

Bachelor Of Business Administration - Bba (Honors.), Business Administration And Management, General, Gpa: 3.6

Activities and Societies: Member of the university's student associationBBA (Hons.) qualification in General Business Administration..