• Manage and implement the controls for achieving and maintaining PCI-DSS compliance certification of yearly.• Manage and implement the controls for achieving and maintaining security standard certification of ISO 27001 yearly.• Manage QA (DMS module for reconciliation software included) and/or actively participate in development of different divisional projects.• Investigate and ensure the best possible outcome in favor of possible fraudulent disputes claims of cardholders.• Channel proper support to cardholders for their possible dispute issues. Network Schemes: Visa Inc., Mastercard Inc., NPSB.• Acknowledge and cross checks with merchants to go through proper dispute resolution for dispute claims received as acquiring bank.• Conduct activities or convey industry best practices to prevent potential fraud from happening at fraud prone areas.

• Manages the to-do's for achieving and maintaining compliance certification of PCI-DSS yearly.• Manage and implement the controls for achieving and maintaining security standard certification of ISO 27001 yearly.• Participate in project implementations that concerns the division.• Channel proper support to cardholders for their possible dispute issues. Network Schemes: Visa Inc., Mastercard Inc., NPSB.• Acknowledge and cross checks with merchants to go through proper dispute resolution for dispute claims received as acquiring bank.• Investigate and ensure the best possible outcome in favor of possible fraudulent disputes claims of cardholders.• Conduct activities or convey industry best practices to prevent potential fraud from happening at fraud prone areas.

• Channel proper support to cardholders for their possible dispute issues. Network Schemes: Visa Inc., Mastercard Inc., NPSB.• Acknowledge and cross checks with merchants to go through proper dispute resolution for dispute claims received as acquiring bank.• Investigate and ensure the best possible outcome in favor of possible fraudulent disputes claims of cardholders.• Conduct activities or convey industry best practices to prevent potential fraud from happening at fraud prone areas.• Development and provide support of Cards Solution Systems (CSS).

• Participated in In-House App Development for the sales team.• Develop and manage Application Layer to run queries and get results efficiently.