Nícolas Reis

Nícolas Reis Email and Phone Number

Enterprise Customer Success | Technical Account Manager @ TOTVS
São Paulo, SP, BR
Nícolas Reis's Location
Greater São Paulo Area, Brazil
About Nícolas Reis

I am a specialized technician in the Ahgora Sistemas platform, the first Brazilian company to be certified by SAP in Brazil in the field of time and attendance management.My work involves:Analyzing, designing, and understanding the system's architecture, features, and necessary customizations.Providing specialized technical and functional support at N3 level, including post-implementation support.Managing technical reports and customer demands to ensure SLA compliance.Acting as a consultant for clients throughout the engagement process.Resolving technical conflicts during project implementation.Additionally, I have experience in Human Resources routines, time tracking, payroll processing, benefits requests, hiring and termination processes, document control, and legal reporting.I am available to assist in various HR areas, including the collection of admission documents, file management, and auditing of fiscal reimbursement documents.My skills include: #LibreOffice, Postman API, Sublime Text, Microsoft Visual Studio, Movidesk, Microsoft Office, and Jira.

Nícolas Reis's Current Company Details
TOTVS

Totvs

View
Enterprise Customer Success | Technical Account Manager
São Paulo, SP, BR
Website:
totvs.com
Employees:
15157
Nícolas Reis Work Experience Details
  • Totvs
    Enterprise Customer Success | Technical Account Manager
    Totvs
    São Paulo, Sp, Br
  • Ahgora Sistems
    Ams Specialist
    Ahgora Sistems Oct 2023 - Present
    Florianopolis, Sc
    I am a specialized technician in the Ahgora Sistemas platform, the first Brazilian company to be certified by SAP in Brazil in the field of time and attendance management.My work involves:Analyzing, designing, and understanding the system's architecture, features, and necessary customizations.Providing specialized technical and functional support at N3 level, including post-implementation support.Managing technical reports and customer demands to ensure SLA compliance.Acting as a consultant for clients throughout the engagement process.Resolving technical conflicts during project implementation.Additionally, I have experience in Human Resources routines, time tracking, payroll processing, benefits requests, hiring and termination processes, document control, and legal reporting.I am available to assist in various HR areas, including the collection of admission documents, file management, and auditing of fiscal reimbursement documents.My skills include: #LibreOffice, Postman API, Sublime Text, Microsoft Visual Studio, Movidesk, Microsoft Office, and Jira.
  • Self Employed
    Analista Sap Successfactors Employee Central / Integração De Sistemas
    Self Employed Jan 2023 - Sep 2023
    São Paulo, Brasil
    Analista SAP SuccessFactors, focado no módulo Employee Central e Integração de Sistemas. Atuo em projetos de melhoria em: -Objetos, GeoZone, Legal Entity, People Profile, Integration Center, Data Model, regras de RBP, Workflow, criação de Picklists personalizadas, Arquitetura de Integração e tudo que relacionar a esses assuntos (Customização do módulo Employee Central e Integração usando SCPI e Integration Center).-Busco ampliar minha expertise auxiliando empresas a melhorar seu RH com Tecnologia.
  • Santander Brasil
    Especialista Direct (Gerente Virtual)
    Santander Brasil Oct 2017 - Aug 2021
    São Paulo, Brasil
    Gerente Digital de Contas Corporativas, buscava soluções tecnológicas bancárias direcionado a RH Corporativo, tais como:Folha de Pagamento/Pagamento a fornecedores, fornecendo suporte técnico na geração e transmissão de arquivos, resolvendo problemas em todo o processo.Internet Banking, tokens, aplicativos, entendimento e geração de lançamentos de extrato bancário de funcionários e outros serviços de suporte relacionados à tecnologia no setor bancário.

Nícolas Reis Education Details

Frequently Asked Questions about Nícolas Reis

What company does Nícolas Reis work for?

Nícolas Reis works for Totvs

What is Nícolas Reis's role at the current company?

Nícolas Reis's current role is Enterprise Customer Success | Technical Account Manager.

What schools did Nícolas Reis attend?

Nícolas Reis attended Universidade Cruzeiro Do Sul.

Who are Nícolas Reis's colleagues?

Nícolas Reis's colleagues are Wesley Soares De Souza, Antonio Marcos Oliveira (Pcd), Nicolle Andrade, Camila Cristina Pereira, Carolina Andrea Kossoy, Mauricio Tsuyoshi Takakura, Gustavo Bastos.

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