O. Bou Email & Phone Number

Préfecture De Casablanca, Morocco

-Managing sales operations and reporting to the sales director .-Budgeting and forecasting in accordance with management objective.-Supervising and monitoring team performance on daily basis .-Manage the disrtubution network .-Anticipate the needs of clients .-Review and improve the sales practices with new plans and initiatives .

Préfecture De Meknès, Morocco

• Responsable des comptes de profits et pertes.• Contrôle et évaluation de la performance des magasins par rapport aux objectifs de la société, avec la production des plans d’action stratégiques qui englobent les plans d’activité, de succession et de formation en vue d’assurer la réalisation des objectifs fixés pour les magasins.•Responsable de formation du personnel, du développement et du progrès de tous les collègues.•Responsable de la prestation d’un service excellent à la clientèle, engagement à assurer les normes les plus élevées de service à la clientèle.

Émirats Arabes Unis

Responsible for profit and loss accounts and development of one of the highest performing stores in the company with an annual turnover in excess of 26000000DH.Monitoring and evaluation of store performance in relation to company targets, producing strategic action plans which included business, succession and training plans to ensure store achievementDemonstrating exceptional leadership qualities, inspiring and supporting my team of +50 colleagues that included a deputy manager, trainee manager and six supervisorsResponsible for staff training, development and progression of all colleaguesResponsible for driving excellent customer service, commitment to securing the highest customer service standards leading.Management and administration of company documentation ensuring that it is distributed and communicated to all levelsEnsured compliance with all company policies including health and safety and employment law.Conducted all high profile investigations and disciplinary hearings across the store.Quality coaching and mentoring of trainee managers, new store managers and managers of stores identified as in need of support

Émirats Arabes Unis

Responsible for 420000 DH worth of weekly sales Day to day management of Frozen food and Poultry section, including the protection of profits by controlling reduced and waste productsDirect line management and effective scheduling responsibilities of 12+ colleagues over a 24/7 hour operationImplementation and execution of section merchandising layoutsDuty Store Manager, overall responsibility for the store in the absence of the store manager

Diplome De Technician Specialise En Commerce, International Business/Trade/Commerce, 11

ISTA its one of the best government institutes.its better than private schools

Baccalauréat, English Language And Literature/Letters, 12

i got my baccalaureate in modern letter on 2001