In less than one year improved the volume of gas and convenience items by 52 percent. Also, increased lottery sales by 25 percent. Direct all operational aspects including customer service, human resource, administration and sales. Develop forecasts financial objectives and business plans. Manage budget and allocate funds appropriately. Bring out the best of stations personnel by providing training, coaching, development and motivation. Address customer and employee satisfaction issues promptly. Adhere to high ethical standards and comply with all regulations/applicable laws.

Negotiate the purchase price of all properties. Design business plans for each property. Develop and manage budget for each property by forecasting requirements and analyzing variances. Acquire permits for each property. Develop and maintain contractor relationships. Oversee each properties budgeted timeline. Acquired and sold over 40 houses in a eight year period. Each house was sold for at least a 20 percent profit.

Increased the lottery sale to 8Million a year. This store was the fourth best lottery store in Massachusetts. Direct all operational aspects including customer service, human resource, administration and sales. Develop forecasts financial objectives and business plans. Manage budget and allocate funds appropriately. Bring out the best of stations personnel by providing training, coaching, development and motivation. Address customer and employee satisfaction issues promptly. Adhere to high ethical standards and comply with all regulations/applicable laws.

Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Create buy-in for the product vision both internally and with key external partners. Develop product pricing and positioning strategies. Translate product strategy into detailed requirements and prototypes. Scope and prioritize activities based on business and customer impact. Work closely with engineering teams to deliver with quick time-to-market and optimal resources. Drive product launches including working with public relations team, executives, and other product management team member. Act as a product evangelist to build awareness and understanding. Represent the company by visiting customers to solicit feedback on company products and services