Preparation, scan and quality assurance of medical documentsProficient in kofax capture software and MS Office word, and excel Performs all aspects of document imaging while handling confidential informationAchieved quality goals and standards by department

Handle high volume inbound calls from customers with question and concerns about products or service Assist in troubleshoot any mobile, hardware or software devices Utilize Salesforce software with a proven track record of solving complex problems, while utilizing deep empathy to customers’ needs Meet and exceed metrics and quality assurance scores

 Relief cashier by cashing out customers Greet and assist guest finding products  Performed verity duties unloading trucks, organize and stock floors  Stock, tag and move merchandise