Oversees Hampton University’s digital media platforms, while editing and creating content for social platforms. Reviewing analytics and comparing insights for effective growth across all platforms. Scheduling out photo shoots and video shoots, as well as, leading the shoot as a creative director. Interview special guests and dignitaries for content purposes, as well as developing media campaigns to further audience and stakeholder engagement.

- Demonstrated ability to consistently meet and exceed sales targets through strategic planning, client relationship building, and effective negotiation skills.- Proven track record in delivering exceptional customer service, ensuring client satisfaction, and fostering long-term relationships to maximize retention and referrals.- Utilized data analytics tools to gather insights, track performance metrics, and make informed decisions to optimize sales strategies and achieve business objectives.- Led cross-functional teams in project management initiatives, demonstrating strong leadership skills, problem-solving abilities, and a results-driven approach.

Work collaboratively with Marketing, Ticket Sales, Partnerships and Community Relations to ensure we build a cohesive game day experience

Edited and provided media for the official Hampton University media pages, including @hamptonu and @huathletics1868. Devise marketing campaigns and strategies to maintain Hampton’s brand. Works closely with the VP of Marketing and Communications, while performing marketing research, strategizing with other marketing professionals and creating content to build upon Hampton’s digital footprint. Wrote replays for basketball and football, as well as created motivational videos and participated in marketing meetings to further fan engagement. Traveled to Invesco QQQ Legacy Classic as the Presidents social media liaison.

- Proactively engaged customers to understand their needs and provided tailored appliance solutions, achieving a consistent high level of customer satisfaction.- Demonstrated comprehensive knowledge of Home Depot's appliance inventory, including features, benefits, and technical specifications, to assist customers in making informed purchasing decisions.- Consistently exceeded sales targets through effective product presentation, persuasive selling techniques, and leveraging promotional opportunities.- Cultivated strong relationships with customers to drive repeat business and referrals, fostering a loyal customer base.- Collaborated with team members to optimize store operations, maintain product displays, and ensure a seamless customer experience.- Contributed insights and ideas towards marketing strategies, promotions, and campaigns to enhance store visibility and drive sales growth.