• Provided exceptional customer support in demanding and fast-paced settings, ensuring customer satisfaction and resolving issues promptly.• Strong networking & collaboration with other vendors and trucks.• Participated in various high-profile events, including Stampede, Lilac Festival, Beacons of Hope, Matsuri Car Festival, Day of the Dog, and Chasing Summer & various community events within and around Calgary, adapting to different settings and audiences.• Operated in diverse locations across Calgary, demonstrating flexibility and adaptability.• Developed strong multitasking skills to handle multiple responsibilities simultaneously.• Strong ability to handle unexpected & stressful situations gracefully & quickly.

• Develop tailored curriculums emphasizing personal growth and language mastery.• Incorporate psychological principles to enhance learning experiences.• Foster a supportive and empowering environment for language learners.

• Led and supervised a team of content reviewers, providing my knowledge and coaching techniques as well as strong guidance and mentorship to enhance their performance and productivity.• Spearheaded the implementation of the proposed smoother SIC workflow, streamlining the content review process, workload coordination, and significantly increasing efficiency.• Implemented and facilitated bi-weekly information sharing meetings, fostering cross-functional collaboration, ensuring the updates were communicated to the team effectively.• Championed a culture of innovation within the team, resulting in the submission of four innovations that significantly improved the content review accuracy and user satisfaction.

• Led the development and implementation of an internal training initiative, preparing team members for interviews and enhancing their skill sets.• Led the submission of 4 innovative ideas, two of which were high-value proposals, contributing to the company's growth and progress.• Led the planning and organization of company-wide events, including Charity Month, End of the Year Party, and Summer Party, fostering a vibrant and engaging workplace culture.

• Coordinated the "European Women stand tall" project, collaborated with EU stakeholders, and conducted monthly educational meetings to promote European culture among girls.• Pioneered the "Book club" project, coordinating four engaging meetings for girls & women to facilitate knowledge sharing, learning, and in-depth discussions on meaningful topics.• Executed a 3-meeting group workshop for internal volunteers, focusing on personality, temperament, and identifying their desired occupations to support their personal growth.• Demonstrated excellent leadership by managing a team of 8 individuals, ensuring effective communication, task delegation, and successful project delivery within our set timelines.• Worked closely under the guidance of a coach and project manager, gaining valuable experience in strategic planning, project execution, and stakeholder management.

• Successfully translated over 500 diverse technical texts with accuracy and attention to detail, ensuring effective communication between languages.• Demonstrated proficiency in handling technical terminology and complex subject matter to deliver high-quality translations for various clients.

• Led the procurement process to find the most cost-effective and high-quality gadgets for the conference, resulting in a significant cost savings while maintaining product excellence.• Coordinated and provided comprehensive technical and logistical support to a prominent speaker throughout the full conference, ensuring a seamless and successful presentation.• Implemented a streamlined inventory management system, and reducing wastage by 20%.• Oversaw the efficient coordination of transportation and logistics for conference materials and equipment, guaranteeing timely delivery and smooth setup prior to the conference.