Olivia Moore Email and Phone Number
Olivia Moore work email
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Olivia Moore personal email
Experienced Senior ServiceNow Developer with over 8 years of expertise in developing and implementing ServiceNow solutions. Proficient in process improvement, client-side and server-side scripting, and various web technologies. Known for delivering innovative solutions, optimizing workflows, and enhancing platform functionality. Seeking contractor opportunities to leverage my skills in dynamic projects.
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Servicenow DeveloperColumbia University In The City Of New YorkNew York, Ny, Us
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Senior Servicenow DeveloperOmnicom Aug 2022 - PresentNew York, Ny, Us• Work with stakeholders to define business and functional requirements.• Interpret requirements and recommend best practices and out-of-the box solutions.• Design and document solutions by translating business processes into technical requirements.• Develop and troubleshoot across the full stack of Web technologies: Java, JavaScript, Angular,React, HTML, CSS and Glide APIs.• Develop and troubleshoot scripts such as Business Rules, Script includes, Fix Scripts, Workflows, UI Action, UI Policy, Client Scripts, Inbound Actions and ACLs.• Develop and troubleshoot Integration components (REST, SOAP, etc...) with multiple systems.• Configure the Application UI, Workflows, Portal, and other areas of the platform.• Lead conflict resolution efforts of platform upgrades.• Attend, participate, and lead Scrum meetings.• Develop and demo application builds to stakeholders.• Assist with user acceptance testing. -
Servicenow DeveloperColumbia University In The City Of New York Jul 2020 - Aug 2022New York, Ny, Us• Design, implement, test, deploy and maintain technical solutions such as integrations, server and client side scripting, events, imports sets, transform maps, ACLs, inbound actions and notifications.• Responsible for technical tickets related to the configuration, maintenance and implementation of all aspects of the ServiceNow platform.• Provide customisations to Service Portal, Flow and Workflow Administration, Data Imports, Scripting, Integrations and Custom Application Development and other necessary aspects of ServiceNow.• Utilise Test Management to create, update and maintain comprehensive testing protocols for ServiceNow Instance upgrades with the purpose of ensuring all applications for use after the upgrade completes.• Work with stakeholders to properly understand business functionality, identify pain points and areas of improvement, map business requirements to develop efficient and sustainable solutions in ServiceNow.
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Itsm EngineerSeatgeek Jul 2019 - Jun 2020New York, Ny, Us• Maintenance, integration and design of the ServiceNow platform.• Utilisation of Workato platform for automation with Slack, ServiceNow and Active Directory.• Meet with stakeholders to help map process and develop workflows for process automation.• Perform data validation and analysis to improve data consistency and address gaps.• Scripting for configurations to meet business needs.• Develop both end user and technical documentation. -
Servicenow Process Improvement EngineerThe New York Foundling Aug 2018 - Jul 2019New York, Ny, Us• Work with functional teams to deliver automated workflow solutions in ServiceNow.• Troubleshoot automation issues and find practical solutions to address barriers, enabling forward movement in the application lifecycle.• Provide knowledge and technical skills to deliver innovative ways the systems can be leveraged, integrated and enhanced.• Coordinate/assist with training sessions for the new processes and systems.• Develop and customise system to meet business needs. -
Servicenow System Administrator/DeveloperOak Hill Advisors, L.P. Nov 2016 - Aug 2018New York, New York, Us• Performed implementation of the ServiceNow platform and continuous configurations to satisfy business needs• Responsible for the development, testing, deployment and maintenance of existing modules and custom applications• Responsible for the creation of user manuals and technical documentation• Collaborate and communicate with departments to help construct workflows from businessprocesses• Provide overall maintenance of the ServiceNow platform -
TraineeNpower (Nonprofit) Sep 2016 - Nov 2016Brooklyn, New York, Us• Intensive 8 week technical skill based and application development program; focusing on ITIL and ServiceNow System Admin certifications. -
Peer MentorCity Tech Alumni Aug 2015 - May 2016• Assisted students with academic issues.• Gave insight into the academic modules.• Served as an intermediary between students and higher authority. -
Web DeveloperDumbo Startup Lab Feb 2015 - May 2015• Wrote Python scripts for file conversion.• Developed a web application for cost calculation.• Used Google’s PageSpeed Insight to identify and solve website performance issues.
Olivia Moore Skills
Olivia Moore Education Details
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City Tech, CunyComputer Technology/Computer Systems Technology
Frequently Asked Questions about Olivia Moore
What company does Olivia Moore work for?
Olivia Moore works for Columbia University In The City Of New York
What is Olivia Moore's role at the current company?
Olivia Moore's current role is ServiceNow Developer.
What is Olivia Moore's email address?
Olivia Moore's email address is om****@****bia.edu
What schools did Olivia Moore attend?
Olivia Moore attended City Tech, Cuny.
What skills is Olivia Moore known for?
Olivia Moore has skills like Java, Javascript, Web Development, Software Development, Servicenow, Html, Cascading Style Sheets, Software As A Service, Google Api, Linux, Eclipse, Mysql.
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