Oana Bodea Email & Phone Number

Cluj County, Romania

• Responsible for all standardized and customized financial offers, including alignment of codes to requirements, cost of goods rates and recommended margin rates• Devise, implement and / or work alongside the best strategy and approach for bids that are submitted, thereby maximizing our chance of winning the business• Manage workflow from help-desk, passing on to relevant areas for progress proactively• Manage all activities necessary to produce the customer offer like as a project to secure a quality and professional offer within the set targets incl. timelines. This includes coordinating and collating information from other internal departments to ensure an effective response to customer’s specific requirements• Work closely together with the Business Development Managers, Account Managers and Sales Management and all involved departments like Merchandising & Procurement and Finance, in order to effectively translate the customer’s requirements needs and pricing into a Winning Solution (transfer customer information to proposal including product matching and pricing template)• Responsible for the maintenance of the coding database and develop and maintain a first class standard proposal document for bid responses• Analyse bids processed in both effectiveness and time provision vs results• Full management of timely output and quality of bids allocated

Cluj County, Romania

• Customer master data management: Initiates, sets up and maintains data of all customers• Price management: initiates, sets up, maintains, and retires customer specific core pricing as required• Produces reports covering both customer and customer specific price as and when required by sales associates• Liaises with Sales Associates when further clarification of job to be done is required to ensure the task is completed accurately and effectively• SAP - Creates and maintains customer's accounts and customer core price records to ensure all data is accurate in system• Participate as a subject matter expert (SME) in customer master/core pricing-related projects / processes.• Provides insights at request or at own initiative regarding quantitative and qualitative developments by means of periodical and ad-hoc reports and / or analyses, based on reporting guidelines• Uses current systems to check information accuracy and clear system errors as key user in local office creating and closing trouble ticket items for assigned systems• Ensures customer files are updated, works according schedules, with deadlines and with ad-hoc requests• Receives and dispatches incoming calls / mail, make outgoing calls / mails and answer basic questions.• Updates the procedures / forms and instructions, as well as delivering training when needed• Deals with external sources such as customers and suppliers in order to resolve non-routine queries and problems

Cheltenham, Gloucestershire, United Kingdom