Oana Deleanu Email & Phone Number

Glenview, Illinois, United States

Glenview, Il

Niles, Il

• Partnered with selling and sales support associates to provide superior customer service. Assisted customers, answered phones, obtained and gave information over the phone. Explained policies and procedures to customers, transferred calls and took messages.• Performed reconciliation of cashier drawers, preparation of bank deposits and reconciliation of the change fund.• Maintained files for various reports, details and personnel files.• Assumed responsibility for the efficient, effective, and accurate performance of work.• Verified transactions. Detected and resolved discrepancies promptly.• Completed required reports and records accurately.• Completed payroll processing from start to finish for more than 200 employees.• Assisted HR manager with hiring procedures, screening of candidates, coordinating interviews, orientation and training to ensure store has qualified and well-trained associates. • Adhered to privacy requirements and maintained confidentiality of customers and associates information• Maintained the online application system (BrassRing) to ensure adequate candidate flow for hourly store openings.• Monitored attendance for over 200 employees.• Performed other duties and projects as assigned.

Niles

• Manages, motivates, and trains a commission sales team to maximize revenue and profitability in a large volume business with superior teamwork and customer service • Maintains in-stock and the highest level of merchandise presentation standards on the sales floor.• Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (where applicable, Protection Agreements, Sears Purchase Protect and other miscellaneous income opportunities)• Demonstrated good knowledge of Jewelry department operations and excellent sales skills • Maintained merchandise standards and ready-all-day standards.• Maintained knowledge of products and used this knowledge to assist and educate customers on available options.• Took ownership for enhancing the customers experience; assisted customers by utilizing approved consultative selling practices and guidelines in order to identify costumer’s needs and provide appropriate solutions.• Proactively used technology in order to facilitate the member experience and provide costumer solutions when the product was not available in the store• Developed excellent relationships with customers.

Craiova, Romania

• Taught coursework at introductory and intermediate levels, especially in areas of Scripture, Christian Tradition, Christian Spirituality, Religion and Literature, Christology• Development of good moral, character and ethics of children and teenagers • Taught civic values and morals of different religions. • Taught students about religion with accuracy, sensitivity, fairness and empathy. • Initiated, moderated and facilitated classroom discussions regarding religious matters

Bachelor'S Degree, Theology/Theological Studies

Baccalaureate, Computer And Information Sciences, General