Oana Chiriac Email & Phone Number

Cluj-Napoca, Cluj, Romania

Romania

• Write about UX and CRO in eCommerce on ecomgeek.ro• Conducted UX & CRO website audits in eCommerce, real-estate & SaaS

Cluj-Napoca, Cluj, Romania

During maternity leave, I discovered my passion for UX and CRO. I then decided to teach others how a better user experience and an optimized website could help them improve their business. That's why I started the project ecomgeek.ro.

Cluj County, Romania

Blugento & Zento are cutting-edge SaaS e-commerce solutions built on Magento. As a product marketing manager, I was in charge of the overall product marketing strategy. I have also worked with the product team and key stakeholders in order to create the product strategy and vision, improve the platform and maximize business value. During my time here, Blugento attracted a series B investment.• Initiated and coordinated the development of a theme store that decreased time-to-launch by 2.5x & managed a team of 12 developers, designers and marketers to launch it• Managed the product team on several projects to improve the functionality and UX of the platform• Increased revenue directly by attracting 50% of new business through digital campaigns • Proposed new services for cross-sells & upsells and worked on a new pricing strategy which resulted in a 75% increase in CLV over 2 years• Improved conversion funnel and ads campaigns which resulted in a 4x decrease in CPA in 6 months• Managed the process optimization & automation for clients' onboarding and lead generation • Worked with key stakeholders to create product vision and strategy for both Blugento and Zento• Gathered customer feedback in order to understand needs and priorities • Managed collaboration between design and development to create new web pages & landing pages • Created sales and customer success enablement content and product content • Led partner marketing efforts and managed communication with industry partners• Planned and implemented digital marketing campaigns across multiple channels• Collaborated with SEO and PR specialists to increase brand value and attract investors & customers• Analyzed and reported performance of all digital marketing campaigns against KPIs• Participated in Scrum meetings and planning for the launch of the new product

Cluj County, Romania

Outliers is an online fashion store that I created and launched in May 2014. I managed to grow the website both in terms of online presence and revenue with a very tight budget. I sold the business in 2018.• Created and grew the business from scratch and sold it 4 years later• Planned and developed the e-commerce site, from technical solution to website content• Created website content and marketing assets, kept the information up to date• Planned and implemented the online marketing strategy, monitored campaign and website performance • Analyzed sales reports & performance and discovered new growth opportunities• Worked with clothing suppliers, imported merchandise, prepared necessary documents for custom procedures, worked with financial institutions

Cluj County, Romania

ValueCatalyst was HR organization, with a focus on training and recruiting. While my time there, I organized two educational programs that aimed to teach students about Sales & Marketing and help them enter the workplace. I also handled marketing and communication for the organization.

Cluj County, Romania

MindMagnet is an experienced web development and web design agency, specialized in Magento technology.• Created and implemented the marketing strategy for the company's software products• Executed marketing campaigns and activities for various projects - copywriting, PR, media buying, online surveys & research, social media management• Developed strategic partnerships with organizations and companies• Created marketing assets and business proposals• Recruited and coordinated marketing interns

Cluj-Napoca

During the time I worked at MindMagnet I managed one of the companies' products - iVox.ro, a Romanian online research platform with over 80.000 registered users, developed by MindMagnet. I was in charge of the whole project, from account management to product improvement.• Reduced the time for creating a research report by 3x by implementing new features in the platform• Proposed new features and managed the design and development teams for implementation• Collected and analyzed customer feedback and analytics to improve the platform and grow the user base• Gathered requirements from clients, handled the research design and technical implementation• Analysed data in SPSS and created the research reports• Drove growth through client acquisition and account management• Developed strategic partnerships with e-commerce stores to boost retention and engagement• Planned and oversaw the development and launch of the business website

Web Development

At the Web Development Module I learned how to build dynamic and interactive websites using web technologies as: HTML, CSS, JavaScript.

Master'S Degree, Applied Psychology In Human Resources And Organizational Health

Master's Thesis: Workplace Well-being and its Effects on Employees Performance and Turnover Intention

E-Commerce/Electronic Commerce

Conversion Optimization, Gamification for E-commerce, Mobile Commerce, Logistics and Transport, E-commerce Platforms, PPC Advertising.

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Activities and Societies: PRIME Cluj Napoca, Festivalul Studentesc de Publicitate, TIFF, Unifest, Let's do it Romania! Thesis: The Effect.