• Brief the driver on route information, debrief the driver after the delivery• Collate all POD `s and capture statistics• Manage a delivery team to ensure timely and accurate customer deliveries.• Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals• Analyze and troubleshoot delivery issues in a timely fashion.

Provide efficient control of vendor documentation submitted to expedite payment of vendors and provide operating and capital expense, data capture and general administrative support to accounts department.

• Prepare and provide documentation to internal teams and key stakeholders.• Schedule regular meetings and record decisions (e.g. assigned tasks and next steps)• Monitor project progress and address potential issues.• Measure and report on project performance.• Site visits & preparations.• Assistant to COO.Generate PO (purchase orders) and PR (payment requests), distribute for approval and capture by the Cost Consultants

● Conduct market research● Day to day administrative tasks● Help to run social media accounts● Communicate with clients and maintain good relationships

● Organize and schedule meetings and appointments● Maintain contact lists● Produce and distribute correspondence memos, letters, faxes and forms● Assist in the preparation of regularly scheduled reports● Develop and maintain a filing system● Order office supplies● Book travel arrangements● Submit and reconcile expense reports

• Acted as liaison between students, the educational institution and the placement providers, dealing with six learners.• Provided students with student employment information, paperwork and authorization.• Created reader friendly yet capturing PowerPoint presentations.• Ensured that weekly register and task sheets were completed and signed by every learner.

• Made over 80 calls per day to gather alumni information reaching targets daily.• Captured detailed and accurate information onto the database.• Provided extensive feedback on alumni inquiries.• I became a stand in receptionist for the North West Institutional Office for 4 months during my internship, directing calls and dealing with queries of up 30 calls per day• Moved to the Learning and Development Department where I processed skills funds application as well as payments using the KFS system.

• Ensured high level of customer satisfaction through excellent service• Built productive trust relationships with customers, which led to customer retention of over 50%• Responded to emails and queries in a timely manner.• Attended to other clerical duties such as filing, photocopying and faxing• Social Media

• Ensuring high levels of customer satisfaction through excellent sales service.• Assessing customers’ needs and providing assistance and information on product features.• Welcoming customers to the store and answering their queries.• Follow and achieve department’s sales goals.• Remain knowledgeable on products offered and discuss available options.• Process POS (point of sale) purchases.• Handle returns of merchandise.• Team up with co-workers to ensure proper customer service.• Build productive trust relationships with customers.