Responsible for the development, testing and deployment of enhancements for the Encompass Loan Origination System, and for the creation of standardized deployment and change management processes.

Responsible for the development, testing and deployment of enhancements for the Encompass Loan Origination System.

Responsible for the initial deployment, administration, and support of a new loan originating system (Encompass). As well as the design, development, and deployment of enhancements for this system.

Responsible for the full software development lifecycle in the creation of enhancements for Encompass.

Developed and optimized new reports in Oracle and Teradata. Created complex views to be used for the creation of Crystal Reports and SRG reports. Also worked on the conversion of reports from Oracle to Teradata.

Supported and developed custom scripts in Oracle (PL/SQL) for the creation of reports in Hyperion and Excel (VBA)global supply chain and capacity planning solutions. . Developed a supply review system in Oracle (procedures, functions, materialized views) to assist the capacity planning team assist in the forecasting of the demand, capacity and inventory supply for multiple sites worldwide. . Supported and created reports in Perl for a MySQL\Linux based server that assisted business users and program managers to keep track of orders, trends and capacity at multiple stages of the supply chain. This consisted of pulling data from multiple oracle servers and instances to calculate and produce a final set of information for the users to view. . Developed Excel (VBA) based application to assist in the separation of customer orders (demand) into multiple factories according to a set of constantly changing rules. . Created Hyperion based reports for easier access of data to the results of a weekly run data set that provided multiple scenarios in regards to factory capacity at different stages of the supply chain.

. Responsible for developing complex queries to extract information required from different internal departments (payroll, customer service, auditing, HR, and others).. Responsible for the research and development of PL/SQL scripts to clean historical and unnecessary data due to space constraints. . Responsible for developing custom features in Java, including pension export and attendance report. . Support 25,000 users in over 150 stations by determining workarounds or developing fixes with the completion of issues in bug tracker system. . Technologies used include Java Server Pages (JSP), tag libraries, Java DatabaseConnectivity (JDBC), Oracle SQLDeveloper, Oracle 10g database, Red Hat Linux based app servers, Oracle Containers for Java (OC4J) and NetBeans IDE.

. Develop production support tools in Visual FoxPro and Visual Basic for Level I and other Level II teams to help reduce escalations as well as increase SLA’s for first call resolution. This tool creation consists of the complete development life cycle including proposals, approvals, programming, testing, peer testing, and documentation. . Support 18,000 users in over 1600 branches by determining workarounds or fixes with the completion of tickets in the Remedy queue, and warm transferred calls . Analyze loan files by creating effective queries and searches though FoxPro syntax or SQL statements to determine anomalies . Participating in the research of global issues with other level II and level III groups, serving as the key analyst on Problem Management conference calls for the duration of the event, seeing it through to completion. Commendations have been received from level III teams that have been engaged for the high level of research performed. . Participate in a 24x7 rotating, oncall schedule

Supported and developed applications in VC++ to improve the workflow of different business group. Administrated and supported an Informix database system and developed various Crystal Reports to provide a better context of the marketing and sales data available.