Oscar Arango Email & Phone Number

Newark, Ca, Us

Newark, Ca, Us

- Support and troubleshoot Network issues of hundreds of Distribution sites across the United States and Canada- Support hundreds of associates across the United States and Canada regarding computer and software issues.- Take inbound tickets in regards to support and troubleshooting for AS400 and various other systems.

Warren, Ri, Us

- Managed and Mentored other developers on various application ecosystems including WordPress and custom theme and plugin development.- Streamlined the process of developing WordPress applications using a framework that eliminated repetitive theme expenditure, design bottlenecks and increased efficiency.- Monitoring and administration of all operational based services and several public web servers including LMS systems.- Internal meetings to discuss development processes and infrastructure needs.- Managed multiple WordPress projects simultaneously and coordinated efforts across a team of 4 developers.- On call and emergency customer support including off hours.

Warren, Ri, Us

- Deployment and management of all website, WordPress and applications through IIS, cPanel, AWS, Azure and Plesk.- Reporting and analysis through web server monitoring tools such as Awstats and Monitis.- Managed LMS systems for clients ranging from Docebo, Litmos, Talent LMS and Absorb.- Developed eLearning content using JavaScript, CSS, HTML and .NET.- Developed and managed WordPress applications, websites and custom plugins / themes for various clients and managed all backup and security.- Maintained update schedules for WordPress and collaborated with both team and clients on upgrades, updates or major site changes and coordinated those projects.- Cross browser debugging for all eLearning and WordPress builds.- Team meetings to discuss projects, timelines and deliverables.- DNS and SSL Certificate management.- Maintained all workstation PC's, Mac systems and internal test servers.- Monitor and implement firewall rules using Sophos, Unifi or other types of firewalls.- Build and upgrade new work station PC's.- Upgrade and upkeep of internal network infrastructure, VPN and internal company systems WAN/LAN.- Implemented and oversaw the monthly and nightly backups of various workstations and servers.- Setup and maintained VMware and Hyper-V virtual machines used by various departments.- Supported various Exchange, Rackspace and Office 365 email accounts.- Email, Web server and Database migrations.- On call and emergency support for client related systems or applications.- Mobile and tablet device setup for end users.

- Design and implementation of development and production servers.- Implemented systems used for application vulnerability and pen testing.- Deployment and configuration of all applications and websites through IIS, cPanel, and Plesk.- Upkeep and automation advancements of development and production backup systems.- Aided in ASP.NET development using C#, HTML, CSS and JavaScript.- Deployed WordPress websites to IIS and other hosting platforms and aided in theme and plugin development.- Maintain and configure Active Directory, Cisco Firewalls, various Email server systems, SQL Server, IIS, MySQL, Apache Server, etc.- Scaled development needs through the use of tools like Microsoft Ops Manager, Backup Manager VMware, Hyper-V, SCCM and Team Foundation Services.- Aided in code development, testing, and debugging.- Used SQL Server Management Studio to manage, create, and design databases.- Managed the project of revamping the company's backup system for both client based products and internal office development systems.- Build and deploy new PC workstations based on predefined images.- Setup and configuring of new mobile and tablet devices.- Inbound customer service helpdesk.

- Maintained a SharePoint 2010 instance which is used for company documents and calendar. (Install, configure, adding web parts, creating alerts, etc.)- Provide accurate and detailed suggestions for infrastructure improvements.- Research and integrate frameworks or processes that streamlined the process between development and deployment.- Managed and successfully implemented the project of moving from TFS to GitHub for version control.- Primary point of contact for all client support requests including off-hours or emergency support.

- Responsible for all facets of remote office services and VPN.- Deployment and configuration of all websites through IIS, cPanel, and Plesk.- Scaled development needs through the use of tools like Microsoft Ops Manager, Backup Manager VMWare, Hyper-V and Team Foundation Services.- Aided in code development, testing, and debugging.- Used SQL Server Management Studio to manage, create, and design databases.

- Responsible for all facets of internal office network.- Design and build of all employee computers, internal servers, and public facing servers.- Provide accurate and detailed suggestions for infrastructure improvements.- Maintain and configure Active Directory, Cisco Firewalls and IIS servers.- Primary point of contact for all client support requests including off-hour emergency support.

Woonsocket, Rhode Island, Us

- Provided support to field technicians and pharmacist for the pharmacy systems.- Provided remote support for pharmaceutical systems.- Team meetings to discuss procedural flow.