• Generate engaging and creative social media content to promote departmental programs, services, and events, achieving a 6.9% engagement rate.• Utilize social media management software and programs to efficiently post content via the department’s social media channels.• Attend RecWell sponsored events to share real-time videos and photos on the department’s social media channels, interact with attendees to enhance engagement, and respond promptly to requests for event coverage.

• Oversee department marketing requests, including the creation and distribution of print materials, management of digital signage, execution of website updates, and coordination of social media activities under the guidance of the Assistant Director of Communications & Outreach.• Collaborate with RecWell affiliated departments to ensure timely and effective support for program and event needs, fostering strong interdepartmental relationships and enhancing overall event success.• Represent and promote the Department of Recreation & Wellness professionally by engaging with students and the UNCG Community at tabling sessions

-Train new team members in cash register operation, stock procedures, and customer services.- Operate cash and credit card payments, issue receipts, and provide correct change.- Work closely with front-end staff to assist customers.

- Assisting students with understanding the step-by-step process of different projects. - Supervised campers and ensured their safety, development, growth, skill achievement, and general well-being.

- Maintained cleanliness of the front entry area - Managed guest expectations by relaying information regarding hours, wait times, and specials. - Helped customers find specific products and offer product advice. Processed sales transactions to prevent long customer wait times.