Oas Tandon Email & Phone Number

Dublin, County Dublin, Ireland

Primary research consultancy with offices around the globe, working across numerous end client segments including Private Equity and Professional Service Firms. Clients partner with GLG to address their most complex strategic challenges, to make better business decisions. Global, technology-driven, and nimble, GLG’s approximately 4,500 employees work in 22.

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Specialised in onboarding and selling services to top level experts on a daily basis for thousands of world’s best businesses including Fortune 500 Corporations.
• Won ‘exceptional expert of the month’ for sourcing phenomenal experts in our network as per the clients demand and received high level of positive feedbacks.
• Consulted with C-suite executives of companies across EMEA region and conducted pitches about our business model, discussed screening questions and a brief on the compliance tutorial
• Built pipeline by identifying, generating and qualifying opportunities using LinkedIn Recruiter and LinkedIn Sales Navigator
• Trained and mentored 6-8 new and existing associates by designing training materials and providing shadowing sessions.

Dublin, County Dublin, Ireland

• Retained entire line of company products and services, including prices and discounts.
• Targeting the customer base according to the diverse products at Sky by analysing the customer history and proposing different sales prospects which could result in increase in revenue.
• Achieved incentives with planning out creative strategies to generate more business which leads to increased sales by 10 percent.
• Outlined KPIs for employees to measure the effectiveness of business decisions by conducting market research.

Dublin City, County Dublin, Ireland

• Handled 35+ calls daily, with duties including retrieving customer data, running fault checks, transferring calls and presenting relevant product information.
• Exceeded team goals and participated with staff members to execute customer service initiatives.
• Achieved the highest Customer satisfaction rate of 85% and First call resolution of 74% with the least outbound call rate within three months.
• Liaising with a number of departments such as compliance, underwriting, integration and support to ensure best in class customer experience.
• Pro-actively recommended diverse technical approaches with a background research to satisfy the difficulties faced by customers leading to increased customer satisfaction rate by 35 percent.

Noida Area, India

• Identified key players, using sales metrics by cold-calling via phone calls and emails to acquire customer base for new products to increase the percentage of generated revenue.
• Helped establish, develop, and maintain positive business relationship and customer satisfaction by reaching out to them regularly and providing solutions to maximize customer retention.
• Accountable for keeping up with the recent reports of revenue generated by sales and handed over a weekly report to the financial advisor.
• Worked closely with sales associates on outbound strategies that resulted in increase in the customer base by 35 percent.
• Responsible for keeping records on each lead and ensured they are reported in the chosen CRM, reports on the number of leads in each stage of marketing and sales channels.
• Efficiently used Microsoft excel (pivot charts) to present sales data in front of internal and external stakeholders.

Noida Area, India

• Conducted data analysis on car accessories of Hyundai, presented innovative recommendations of the dealership while working collaboratively with both internal and external stakeholders in the company.
• Registered all follow-up recommendations and complaints of customers via telephone; which reflected in the form of a 5% increase in sales.

Msc. International Management, Business Administration And Management, General

Bachelors Of Business Administration - International Business, International Business, 8.88

Activities and Societies: Debate club , Head of hospitality team, also worked for registration team, Part of Industry Interaction Cell

Education record

International Management