Obada Rabbata Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Customer management, sales support, generate pipeline, consistent revenue generation and adoption of the product and service till adoption and onboarding clients.Manage and lead key client accounts, establishing and nurturing strong relationships with engineering teams. Collaborate with clients to understand their technical requirements and align them with the company’s engineering solutions. Provide ongoing technical knowledge of product to clients, addressing inquiries, troubleshooting issues and communicating partner feedback for future product development. Act as a liaison between clients and internal engineering teams, ensuring seamless communication and project execution. Develop and deliver technical presentations to showcase the value of the company's engineering products and services in trade shows and to other potential customers. Monitored market trends and competitor activities, providing insights to the sales and marketing teams to enhance sales strategies. Educated clients on security protocols, providing assurance of the organization's commitment to maintaining the highest standards of data protection.Key Achievements:Client Relationship Management: Cultivated and maintained strong relationships with engineering clients, earning trust and achieving a high client satisfaction rate, leading to repeat business and referrals.Strategic Presentations: Delivered impactful technical presentations, influencing client decision-making and securing key deals.

Sydney, New South Wales, Australia

Provided sales and service for Motor and Home insurances to everyday Australians. Built sustainable relationships and engaged customers by taking the extra mile and always showing a can-do attitude.Identified customer’s needs, clarify information, and provide on spot solutions and/or alternatives.

Sydney, New South Wales, Australia

Supported the implementation of CPB’s Health & safety strategy.Prepared quality statistics report for submission to the client and management teams.Engineered site works, including earthworks, drainage and road paving.Key Achievements:Reviewed 50 lots per day exceeding the target of 25 lots per day.

Sydney, Australia

Administrated inbound call queues and ticketing systems to ensure excellent customer service.Made initial assessment of tickets, attempting to resolve them at the spot or refer them to other Resolver Groups based on agreed Service Levels.Key Achievement:Achieved the proposed KPI of new customers acquired two months earlier than the target.

Sydney, Australia

Operated automated and advanced packaging machines in a timely mannerAssembled and disassembled machine parts and equipment carefully

Dubai, United Arab Emirates

Organised selling major sporting events packages to corporate clients and sole traders. Provided dedicated service to corporate clients pre- and post-sales e.g. arranging transport to events, visas and accommodations. Liaised with major sporting event organisers to arrange and host events for clients.Key Achievements:Created new sale channels through social media platforms and online advertisement websites. Generated 10% of the company annual profit in the first year.

Graduated from United Arab Emirates University and holds a degree of bachelor of science in Mechanical Engineering

Abu Dhabi Airport

Engineered structural and engine repairs and conducted regular check-ups for aircrafts.Participated in dismantling and assembling aircraft engines.Assisted in designing various aircraft parts (valves and bearings) using Catia and SolidWorks.

Abu Dhabi - Icad 2

Assisted the maintenance and electromechanical team with offshore operational processes for oil extraction.Supported the team working in the control room monitoring cameras and pressure systems.

Ajman

Maintained a positive empathetic, and professional attitude toward customers at all time.Responded promptly to customer inquiries while ensuring customer satisfaction and provide professional customer support. Communicated with customers through various channels.

Certificate Iv In Marketing & Communication, Marketing, Satisfactory

Bachelor'S Degree, Mechanical Engineering