Performed daily branch operations including opening and closing procedures, customer service, cash management and administrative duties. Implemented strategies to improve branch performance by increasing profitability while reducing costs. Directed daily branch operations, leading the team to exceed monthly sales goals. Identified opportunities for process improvement within the branch and developed plans to address them. Managed day-to-day communication between the branch and corporate… Show more Performed daily branch operations including opening and closing procedures, customer service, cash management and administrative duties. Implemented strategies to improve branch performance by increasing profitability while reducing costs. Directed daily branch operations, leading the team to exceed monthly sales goals. Identified opportunities for process improvement within the branch and developed plans to address them. Managed day-to-day communication between the branch and corporate headquarters. Managed organizational and documentation compliance procedures within branch. Prepared monthly reports outlining branch performance. Show less

I was the owner of the restaurant where we served fast food, coffee, tea and also traditional foods. I was the manager and I am also an experienced fast food chef.

Maintained files and filing, keeping sensitive information confidential. Compiled and entereddata into various databases to ensure accuracy and completeness. Maintained databaseof client contact information with accuracy and attention to detail. Maintained office inventory by assisting with supply orders. Monitored daily operations in order to ensure efficientworkflow processes were being followed. Organized monthly expense reports according to company policies and procedures.