I am a logistics responsible at Trendyol Group, the largest e-commerce platform in Turkey, where I have been working for more than three years. My mission is to ensure the smooth and timely delivery of the orders, while maintaining the highest standards of customer satisfaction and service quality. Also I have over seven years of experience in retail management, with a background in international relations and affairs.My core competencies include team leadership, budget planning and reporting, problem solving, and communication. I have led and developed teams across different departments, such as assembly, cash, customer relations, sales, and food. I have also achieved the sales, profit, and quantity goals of the store, while managing the commercial expenses and discounts. Additionally, I have completed multiple certifications in business writing, managing teams, and customer service, to enhance my skills and knowledge. I am passionate about delivering the best possible experience for the customers and the stakeholders, and I am always eager to learn and grow in my field.