• Strategies Developmento Business Improvement Strategies, Tactics and implementation plans.o CRM strategies, customer journey, customer experience.o Marketing and Sales Project’s strategieso Performance Evaluation - Member of the Corporate Change team• Business Management System development: Designed / improved and implemented corporate Policies, Procedures (SOP) and related tools as:o Partners and suppliers selection processo Performance management process (for HR, department and suppliers)o KPI definition and monitoring (for HR, department and suppliers)o Design of the Marketing and Sales Business plan structure + continuous reviewo Internal / External Customer satisfaction policy, process, surveys• Conducted Training:o EFQM Model – conducted internallyo Performance Management – in conjunction with HR and Change team• Audits:o Conduct audits: department and cross-departmental o Assessment of holding’s sister companies according to EFQM / TQM model.

1. My Key role was: Supply Chain Project Manager for the SANOFI AVENTIS Logistics’ Project - second biggest Pharmaceutical Company worldwide. I was responsible for the whole set up of the project:• P&L (profit and loss)• Tariff and Operational Proposals• Warehouse layout and racking design• Logistics Processes design• IT (Warehouse Management System - WMS) set up, testing and implementation• Warehouse team management• Customer service team management2. KEY Member of the Managing Project Team dedicated to our key clients: KBR (Kellogg Brown Root Services; Halliburton Group) in charge of the U.S. Army Logistics for the middle east.

Project Responsible for the logistics project of “3” (H3G – first worldwide 3G network solution):• Design of the new Logistics Project for 24/48/72 Hours delivery• Fixing existing processes and stock inventory discrepancies in order to allow a smooth transaction to new the model.• Supervising from the initial assessment to the final implementation of SAP/R3.• Design new service processes.• Design / optimize Warehouse layout.• Establish and manage 5 Local distribution points (Hubs) across the Italian territory to ensure quality and timely delivery for the 24/48 delivery service.• Define ABC curve and develop stock forecast for Hub and de-centralized Deposits.

• Realized the branch Marketing Plan, Basic Tariffs, the vehicles itinerary and the Lay-Out of the depot.• Definition of Office & Warehouse Procedures and Processes.• Acquisition of local and national customers.• Planning logistics and transportation programs.• Supervising daily warehouse and transport operations.• Significant contributions to realize the company tariffs and brochures.