A highly motivated and resourceful System Engineer with experience in IT support in iNGOs. The main focus of my job is to help organizations achieve their goals by providing excellent IT service that meets and exceeds expectations using the knowledge and skills acquired during my time in the IT profession. Results-driven Information Technology Specialist with a robust background in Windows OS administration, network management, and cybersecurity. Demonstrates comprehensive expertise in deploying, configuring, and maintaining Windows environments, alongside a strong command of Active Directory, Group Policy. I have experience in managing endpoint security through Microsoft Defender and ensuring device compliance with Azure Intune and Azure Entra ID. I am skilled in setting up and managing audio and video conferencing systems, ensuring seamless virtual communication across platforms like Zoom, Microsoft Teams, and Cisco Webex. Technically proficient in Cisco, Unifi, and Mikrotik, systems, with a deep knowledge of routing, switching, LAN, and WAN technologies. Vast experience with radio communications (HF/VHF/UHF) and satellite systems, including VSAT, Starlink, satellite phones, and BGAN terminals. A collaborative team player with a history of working across departments to achieve IT and organizational goals. I am committed to continuous learning and staying abreast of the latest advancements in technology and security practices.