O. Bill Buchanan Iii Email & Phone Number

Greater Tampa Bay Area

I work hand-in-hand with Milner staff, our clients and their stakeholders to provide custom built office technology solutions that help reduce costs, increase productivity, and design more effective work-flows to help their businesses succeed.As a full-service office technology provider, Milner, Inc. is uniquely positioned in the marketplace to meet all our clients' needs, without outsourcing, under a single umbrella. This provides our partners with a single point of contact for all office technology solutions. Some of what we handle: - Digital Imaging Equipment - Copiers/Scanners/Faxes from top-of-the-line brands such as Ricoh, HP, Lexmark and more. - Managed IT Services: IT service offerings ranging from LEVEL 1 service desk support and verbalized servers to cyber security, to special projects and IT staffing. - VOIP Telephony: Business telephony technology including Voice Over IP, mobility, dynamic extension, unified communications, virtualization, VMware and more- HD Video Conferencing: Breathtaking HD at amazingly low bandwidth. Extremely easy to use with affordable investment options. - Print Fleet Management: Provides programs that give your business full control over EVERY printed document while drastically lowering service/supply costs.- Digital Document Management: Powerful software that allows your business to scan, store, archive and retrieve documents in seconds while providing the utmost security compliance, disaster recovery ability, and more efficient workflow. - Customized Software Development: the COMSQUARED division of Milner specializes in custom software development and system integration. Having worked many FORTUNE 500 companies and many smaller businesses we are able to build solutions to scale. - Digital Dictation and Speech Recognition: Digital voice recorders and speech recognition software with incredible accuracy and time/cost savings. And Much More.

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

OBB3 Consulting specializes in helping non-profit organizations and educational institutions focus on strategic planning, goal setting, mission development, and vision casting for short or long term outcomes. We then work hand-in-hand with leadership, staff and other stakeholders to streamline and align individual roles, goals, operational processes and management in order to capitalize on the strengths of the organization while filling in the gaps needed to hit new, never before seen levels of productivity. We also assist with prescribed multi-channel marketing, communications, and moves management strategies for fundraising/recruitment/enrollment/sales and other measured outcomes. With a data first approach, and extensive experience in managing large diverse teams and marketing solutions, OBB3 Consulting can cut through the noise and zero in on the heart of the issue in a rapid and effective manner to see REAL results REAL fast.

Miami/Fort Lauderdale Area

I oversaw the marketing, membership, and information technology teams to create a seamless external presence for the YMCA of South Florida. This included directly overseeing all three areas in terms of strategic approach, operational oversight and budget. The goal was to create an environment, messaging and working infrastructure to drive the revenue and mission of the YMCA of South Florida. In two years my team created an additional $1.1 Million in annual Membership revenue on 9,000 more member units in same-store sales while reducing annual marketing expenses by $400,000. I also created annual savings of more than $250,000 in IT payroll and expenses while merging two distinctly separate IT environments across the two counties.In addition, I spearheaded the creation of all marketing and communications components of fund development capital campaigns, annual campaigns and events including audio visual, digital and print collateral to effectively communicate the mission and cause and fundraising needs of the YMCA of South Florida.

Miami, Florida

Oversaw the student-facing operations and three critical areas within FIU Online: Recruitment - including the contact/call center operations; Student Success; and Business Development - Outside Business generation, internal program development, Institutional partnerships, and grassroots outreach and student recruitment. In this role I worked to develop a lead nurturing strategy that substantially increased the number, quality, and conversion rates of leads, ensured students were provided exceptional service, and oversaw the team responsible to increase our rate of student success at all levels while removing operational inefficiencies across the unit. Was able to align FIU Online business development, recruitment, enrollment and student success strategies increasing a culture of strong, student based, sales and service while vastly exceeding all academic unit goals and creating a Worlds Ahead experience for FIU constituents.

Fort Lauderdale, Fl

As Director of Development I was in charge of the multi-level fundraising strategy for the entire YMCA of Broward County and later the YMCA of South Florida. These levels cover individual giving, corporation and foundation support, and government and private grant acquisition. As director, I work hand-in-hand with the Chief Advancement Officer and boards to create fundraising goals, training, and methodology for each of our seven family centers and our Association office.Roles included: Oversaw all corporate and branch specific giving campaigns raising more than $1,000,000 in Annual Contributions for the first time in Association history.Create solicitation and appeal timelines association wide for all staff and board member giving, major gift acquisition, and community-wide campaignsCreated and conducted all staff and volunteer fundraising trainingDeveloped all standard operating procedures for institutional gift processing, billing, and donor stewardship association-wideAudited and maintain a member and donor database of over 81,000 recordsCoordinated our Martin Luther King, Jr. Inspirational Breakfast – an event that creates more than $200,000 of net revenue annually from 30 large corporate sponsors. Created all fundraising appeal collateral, mailings, and brochuresCoordinated the Y Society of Broward Young Professionals program to engage young professionals in the mission of the YMCA county-wide.Managed multiple private and government annual grant requests, gift stewardship, and gift and grant reportingOutside my direct responsibilities, I also served in an IT leadership capacity under the CFO and VP of Finance in terms of IT vendor selection and management for operational software, hardware, managed services, copy/print telephony and more.

Norman, Oklahoma

Directed a program that generated over $4.5 Million in raised gifts in two years, with FY12 surpassing the record year by 21%Managed a staff of 65 fundraisers, and four supervisors, on 30 calling stationsCreated a first-time partnership with the University of Oklahoma President’s Associates program gaining access to current $1,000+ level prospectsEscalated payroll efficiency by increasing our dollars raised per payroll hour from $66.23 in FY10 to $126.89 in FY12, equating to a 92% increaseLed second highest increase in credit card rates for all RuffaloCody MASTERS sites in FY11, increasing from 15.62% in FY10 to 23.18% in FY11Performed daily, weekly and long-term statistical analysis; serve as on-site liaison to our University of Oklahoma clientAbout RuffaloCODY: the recognized leader in providing strategic fundraising, enrollment management services and software. Fundraising services include: management of student phonathons, on-campus and off-site calling programs, automated phonathon software, phonathon training and consulting services and planned giving identification programs. Enrollment management services includes: search, inquiry, qualification and a full complement of direct marketing services and tools. Delivering proven results since 1991, RuffaloCODY is one of America’s fastest growing private companies with more than 3,500 employees in 85 locations

Implemented new systems of caller training and acquisition that in turn raised caller productivity in both donation rate and average gift acquired.Managed a staff of 32 callers on 12 calling stations Maintained impeccable account records and databases via Access, Excel and SQL Coordinated the creation of an Annual Giving and Alumni Association increasing membership sales by more than 700 members in FY10Accrued more than 50% of all gifts via Credit Card, an increase of 25% overall Created marketing campaign to increase application rates to allow for 1 hire for every 15 applications receivedAided in creation of Student Legacy Campaign, creating a student led giving program for FIU that in turn will provide more than $10,000 in student scholarship monies each yearResearched, contracted, and implemented the use of more progressive software to increase donor stewardship and gift fulfillment

Miami, Florida

Arranged Schedules of NCAA Opponents for upcoming seasonsScheduled Flights, Hotels, and Practice Times and all other team travel arrangements Organized Multiple four team tournaments at Florida International University Managed a travel and equipment budget of more than $40,000Advised 15 Student Athletes of Academic Standing Programmed annual Tip Off Dinners the largest source of team fundraising

Education record

Education record